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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1270 Showing 25,381-25,400 of 36,571 reviews
  • Rated 5 out of 5 stars

    Love this Xbox

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox. Was so happy to grab it when I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. Could not wait to get my hands on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the xbox series x. Best console ive ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish there wasnt a shortage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awasome system, no issues. I would recommend an elite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics. Worth every penny. They happy with the purchase and quick pick up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The next-generation graphic capabilities hosted by your new Xbox Series X Console are seriously impressive. We're excited to hear you are enjoying your gaming sessions with your new system! Thank you for sharing your thoughts, we appreciate your insight. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox back on top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior !!! Hard to find but wow! Next gen is here awesome as always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Next Gen Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console. Super satisfied with this new Xbox. It’s definitely living up to the hype

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy, I received this item. It really made my holidays super special. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The strongest console in the market. I like how it looks but it is heavy. Gamers will like it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mido,

      Thanks for taking the time to share your thoughts. We are glad you enjoy the look and power of the Xbox Series X. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it an so does my boyfriend I bought it for Christmas an it was the best decision I made

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Marie,

      Thanks for taking the time to share your thoughts! We are happy to hear that you and your boyfriend are having fun with the Xbox Series X. We hope you continue to enjoy it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing I was lucky enough to get one! Best Buy’s staggered release of these was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly just bought this product so that I could resale it and make a little Christmas money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Next-Gen console!!! High performance!! It’s too lucky to purchase this one from BB!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is great. Super fast, load times and suspending games has never been easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t wanna write fifty characters but this is dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console runs greet looks good everything good other then it’s a finger print magnet

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What can we say, it's hard to keep your hands off of your new Xbox Series X Console! From an optimized user interface, to enhanced graphics capabilities and near-instant load times, there's a lot to love about your new setup. We're excited to hear you are enjoying your time with it! Thank you for sharing your experience with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The real deal in next gen. Has all the features you would want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great games!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Looks sleek. Definitely better than the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best video game system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is amazing the graphics smooth download is fast and you can play old games from 360 xbox.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Raul,

      We're glad you mentioned that point! Xbox Series X Console allows for backwards compatibility with all of your favorite titles from the past. We're happy to hear you are taking full advantage of this perk, and that the graphics quality has been impressive! Thank you for taking a few minutes to share your experience with us. To further amplify your gaming, try pairing your console with Xbox Game Pass Ultimate, where you can gain instant access to hundreds of titles from across all genres: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, has some bugs with games crashing, but all consoles do that 10/10 worth it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words, and for the high rating! Thanks for taking some time to share your experience with us. We're thrilled you are enjoying your new Xbox Series X Console, and we're glad it was a good investment for you. For helpful guidance and how-to troubleshooting guides, we recommend visiting the following link, which may help solve any connectivity issues you may be having: https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-network-connection

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft