Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 36,574 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    A worthwhile upgrade

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as an upgrade for my Xbox One X. I've kept the old system and this only has the Series S/X specific games, Starfield, Harry Potter and Star Wars: Jedi Survivor. I like the quickness of the startup compared with the One X. The user interface is the same. The new controller feels better, but then I am comparing it to a 6 year old controller...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of shopping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Easy on-line ordering & shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system ever. The Xbox has came out with. Recommend everyone to buy it. Their game pass is amazing. Perfect Christmas gift for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! Would def recommend its a great console, works super fast, no loading times

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Superb

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox thus far. It loads quickly, is quiet, and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Do it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Fast smooth. Stunning graphics and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    solid unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to be able to upgrade from the Xbox one much better rendering with newer games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new graphics. Speed of loading, and new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a big upgrade from ps5 too xbox x literally the best consle and i got it shipped to the wrong house be i was able to recover the consle with the help of cops, bc i guess it was my problem for fedex shipping to the wrong address but other then that best consle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with all games. Great upgrade from regular Xbox. Able to play next gen games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox better than PlayStation

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought about a month ago and love this console. This is the second I have gotten and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great counsel definitely going to keep for years even if a new one come out. This one is still going to compete with any new counsel for years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X REVIEW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console that allows the entire family in on the fun!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy bf!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend absolutely loves this gaming system. It’s fast & the graphics are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox yet!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up my series x and wow, It’s nice. Everything loaded up with ease, was able to transfer all my games and added the 1 terabyte card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and in good condition, love it. Thinking of buying another for my living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for gaming console. Super fast ans responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Clear Winner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful! Upgraded from the OG Xbox One (2015); to say the least, this is it, fam. The fan is ever silent, I can't even tell if it's spinning or not, but I'm sure it is. It doesn't get hot at all, even after hours of playing. Aesthetically, at first, I will admit, I found it a little awkward. However, the fact that its dimensions are actually a little less than 12x6x6in^3 (HxLxW), makes the tower design rather pleasing. The updated controller is actually really comfortable to use, too! It's very grippy, and the material used for the body is even used for the bumpers, triggers, AND D-pad. Oh, and also, the updated D-pad design is SUPER satisfying to use, and provides both a great responsive feel and aids in making your button inputs so much more precise. The power brick is finally a thing of the past! However, I'm not sure if the design and hardware engineers were able to integrate a safety feature into the system itself to protect against sudden power loss/surge, so be sure to use a power strip that offers that type of safety feature (just as a precautionary measure to take care of your console). My ONE issue with this console is that you won't actually get the full 1 terabyte (TB) of SSD storage as advertised, which is not surprising. The system software itself is stored into the hard disk and takes up about 222 gigabytes (GBs) of your 1TB (1024GB), so you'll only have 802.0GB of free space left for your games. In this day and age, 802GB is NOT enough for a complete library of games, considering most AAA games now ship around the 50-75GB range, and eventual, future updates for your games only means you will have less and less space for the games you'd want to install onto your local drive. This is unfortunate, but it is the reality. Thankfully, this console is designed to accommodate for expanding your internal storage, so I would highly recommend the purchasing of additional SSD-type storage that is compatible with this Xbox. 1 additional TB of SSD storage should suffice. Please be sure to do further research on the subject before making that purchase. Overall performance, however, is AMAZING. This console provides the best experience in console gaming of this new generation, and the loading times (thanks to the switch from HDD to SSD and better hardware optimization) have been reduced to you barely being even able to open your phone in time to look at Reddit/Twitter, or whatever to pass the time. However, please be sure that you own a TV/monitor that will allow you to take full advantage of this console's performance/graphical capabilities. (More research is required on TV specifications for an optimal experience.) The way Microsoft has handled the launch of this system makes the console extremely consumer-friendly, and you can be sure that you will be getting the best "bang for your buck" by choosing Xbox over its competitors. That being said, although this console is $500, it definitely lives up to its promise, and, to date, I do not feel, nor have I felt, disappointed by my purchase. New gamers will absolutely love this console, and returning gamers can be assured that this machine lives up to the hype. Happy playing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box - Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to save money and went for an 'open box'. The condition was pristine...very satisfied.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great gaming console for any gamer!

    |
    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a console that transcends the previous. I mean, it is insane. For the price you can run almost everything at 4k 120fps (of course limited to a few titles that don't have those capabilities or monitors/TVs that aren't able to display that). It's completely silent compared to Xbox One S. It runs amazing and doesn't have many draw backs. The only thing that is worthy of complaint is the fact that it doesn't have much storage. 1tb is really closer to about 800 gigs. But, I bought the 2tb memory card, and that gave me a lot of space for games. I would recommend for anyone who wants to start playing games for a cheaper price than most gaming computers that are equal to its performance (of course, if you're planning to play mostly cross-platform fps games or Xbox exclusives). The one thing I would recommend besides the console is to grab an after market controller that has hall effect sticks so you don't get drift. Other than that, if you take care of your controller, it'll last a couple years.

    I would recommend this to a friend