Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36626 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1290 Showing 25,781-25,800 of 36,626 reviews
  • Rated 5 out of 5 stars

    Xbox series x wireless controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox Console today. This new generation game play is great. Xbox over ps5.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are so happy to hear that you are enjoying the Xbox Series X.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amaing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, best system ever get it get it get it!!!! Don’t wait until later get it now now now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience on the Xbox Series X. We are thrilled that you are loving it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The BEST!!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it!!! After searching for months I was finally able to get one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joey,

      We're glad your patience and perseverance paid off! There's nothing quite like gaming on your new Xbox Series X Console, we're happy you are absolutely loving the experience! No matter your game of choice, you can be sure you are competing at the highest level thanks to your new setup. We're excited to be a welcomed addition to your home setup! Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Sweet console!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been amazing, I cant stop playing it and it is slightly a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X- box fan

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his device. This was purchased as a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing!!! Works perfectly better than PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted when purchasing the XBOX. Game Pass is so cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and setup. Super simple and works perfectly. Love my xbox

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jared,

      We're happy to hear you are enjoying the ease-of-use and reliable functionality we've built into your new Xbox Series X Console. Thanks to your new setup, it's never been easier to access and explore the exciting games and playstyles of the next generation, and we're thrilled to have you along for the ride. Thank you for sharing your experience! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nect Gen Is Here

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A truly powerful gaming console. Next gen s here and better than ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console, very fast, upgradable storage, good catalogue of games to play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      What more could you want? We made sure to pack your new Xbox Series X Console with all of the performance metrics and features you've come to expect from next-generation gaming, and couldn't be more excited to hear you are enjoying the hosted experience. We're happy you love it! Thank you for sharing your feedback. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox update is OK

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It i the. same Xbox experience as before but the hardware is updated and it is noticeably faster loading and seems to run exfqfortlessly in 4k. The new form factor might not be for everyone with the odd shape it is tough to fit into traditional Multimedia shelves.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying your new Xbox Series X! If your entertainment center doesn't allow for the console to stand up, you may also store it on its side. We just recommend that you maintain a space of 2-4 inches around it for proper ventilation. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth it!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster load times, excellent picture on 4K tv. Excited for new games just for this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect console

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun console best buy did an awesome job with the shipping speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new console. Best gaming experience I’ve had with the next gen consoles!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! We're proud of the package we've put together in your new Xbox Series X Console, and are excited to know you are taking advantage of its many next-generation features. We're thrilled you think it's the best gaming experience you've ever had! Thank you for taking a few minutes to share your thoughts. We appreciate your insight, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Playtime

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. Updated and upgraded fun for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass is good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid console. Really enjoy using game pass. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Par with the Playstation 5 in graphics and loading time. Happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. It has been great and I highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectations

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back to XboxX , have been a Sony user since 2002, I have to say, the Series X ROCKS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible console. Couldn’t be happier with it. Thanks Best Buy for the fast service.

    I would recommend this to a friend