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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36701 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1295 Showing 25,881-25,900 of 36,701 reviews
  • Rated 5 out of 5 stars

    Efficient and Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient and next gen compatible. The system is faster than the last generation.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Toby,

      We design each system we put out to be lightyears ahead of our previous iterations, and we're thrilled you have found that to be the case with your new Xbox Series X Console! Thank you for sharing your feedback with us and the community. We're delighted to know you are pleased with the operating performance and optimized graphics capabilities of your new setup, and glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox Series X is...ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Solid System: Pros Games load fast. Cons: Runs Hot, like a furnace. Huge....The system is so big it won't fit in most TV consoles. Overall: Not sure if it is worth the upgrade if your xbox one S. Save your money and buy Microsoft stock.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for sharing your feedback! If it seems like your Xbox Series X is running hot, we recommend making sure that it's placed in a well-ventilated spot and that its vents are unobstructed. For tips on making sure its ventilated, please go here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great console. highly recommend. graphics are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed on how fast the consel boots up. From turn on to dash board is like 2 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Searching all Over

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to find, but great for entertaining kids and adults.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING. I buy all my electronics from Best Buy and I’m always satisfied. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Xbox I have ever had if you are ever able to buy one you will not regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was an insane upgrade from the One X. So happy I was able to snag one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. Games run good. I would recommend it given you have the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow this console loads fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its here ! Graphics ..load times ..games ..all great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the product I received and the timing of the shipping was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t get ps5 get this!!! <3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was lucky enough to get this bad boy and I’m loving it so far all I need now is a true HDR tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a PS guy but I bought this for my nephew and he loves it. Graphics are geart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x 4K 60 frames per second. Bruhhhhhhhh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console. It has been great and I highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got the console. Best Buy is the only place that does drops it seems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Next gen console. Has great picture quality on a high refresh rate monitor/tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, the graphics are super amazing!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, a bit bulky.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, and games diversity. Console is a bit too big for my table. Good improvement from prior iterations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox to date awesome graphics would recommend

    I would recommend this to a friend