Customer Ratings & Reviews

Great online, in store customer service. This is the scond xbox series x i recieved from best buy and everytime they never cease to fail when u need whay i want they got it or thet can have it ordered shipped and either delivered or set for pick up thanks best buy n citzen pay a great way foe the family to fit in with the xbox world.

High quality product. Fast load times. Backwards compatible all the way back to some(not all) OG Xbox games. Definitely recommend.

Never been on Xbox platform before, so series X was my entry point of Xbox. So bare with me if I sound like I don't know what I am saying. Anyways. I got this pretty much because I am currently using game pass on my PC. Game Pass is a great service that Microsoft started waaaaay before Sony announced there tiered PS service. One thing for sure, MS's Game pass include PC games if you go ultimate while Sony's even highest tier would not. This is already better deal as Sony's most expensive $17.99 monthly only give PS3 games to be "streamed", while MS's game pass allows full download of ALL versions of the game it offers along with cloud gaming. No brainer to keep game pass and stay lowest tier on PS plus. Xbox series X comes into the picture because I can play games released since Xbox 360 days until now. I can either buy used 360 games or download one of the 360 games provided in the game pass. I mean... I don't need to play them but some games used to be on PS3 that is also on Xbox 360 that doesn't have remaster version. I can play those without issue on xbox series x as long as I have physical disc or on game pass. UI's great too. I find PS UI to be sluggish and dated. Sony tried to polish up the UI/UX that has been established since PS3, but I don't get how they can't find a way to reduce loading speed of ICONs... Xbox's UI has been pretty smooth so far. Never had to wait for icons to be loaded. But then... loading speed for games was faster on PS5 since most games made by Sony's internal studios have super fast loading (like 1-2 sec on most of the game). Xbox on the other hand... Halo infinity took a good 15-20 seconds loading screen per mission or quick access point. I mean... Does this matter? not much. As long as it ain't Bloodborne loading time, everything's fine. I find myself using xbox more than my ps5. It's just that MS's service feels better than Sony's. But when it comes to playing games themselves, not much difference I found. If that's the case, I'm going to use the one with better service :D

Works great! I definitely would recommend this item.

This thing is a beast! Couldn’t be happier with the purchase.

Great system. Plenty of storage. Never had an issue running any game.

Works great, my new favorite console. Shipping was quick!

still running years later!! I got this for my 19-year-old son and he was like he was a 10-year-old again. It was great. Don’t hesitate buying this model.

Really good product that arrived on time and have yet to have any problems with it.

Enjoyed it very much, and would definitely recommend it.

Console was brand new its works great and runs perfectly

Good gaming console. Love the way the interface interacts with its user.

We were lucky to find both xbox series x and ps5 when stock was available. We mainly play warzone 95% of the time. And graphics are crisp and clear on xbox compared to ps5. I don’t know if the game is optimized for xbox or not, but ps5 is big disappointment in terms warzone graphics. However, ps5 has capture capabilities much better than xbox. you can record your gameplay up to 60 mins including game voice chat. Xbox does not record in game voice chat and only limited to 2 mins video capture. This is a big let down for xbox promoting share button. What is the point if you can not capturing voice chat in a big play with friends in warzone and upload to youtube (it would be nice if we could link youtube account to xbox for directly uploading clips). Xbox live also costs $120/year now. This is a big cost increase and not everyone can afford this.

Great graphics, faster load times with the internal solid state drive, external hard drives not solid state normal load time. Unfortunately the one I bought seems a little unstable freezing a lot. Pretty sure just the luck of the draw. Will be reaching out to microsoft and be getting a replacement. Over then that was happy with my purchase

I'm not trying to glaze best buy or anything but it's my first choice when it comes to buying electronics. I can get in and out without all the extra stuff. The staff are usually on point too.

Very fast love this console it is the same as previous Xbox but performs much better

I love it...No problems..best birthday gift ever..

We've had it for 3 years now, still works perfectly. No issues.

Awesome system. Works perfectly, amazing graphics...

This is my baby until my ROG Ally arrives. The speed difference between my Xbox one & the series X is enough to sell me, but figure in the picture quality? Take my money.