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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 36,574 reviews
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. Works perfectly, amazing graphics...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comparing Xbox to PlayStation in 2025/2026

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series X is great. I bought mine in July 24’ and it still works just as good as the day I bought it and I paid $499 + tax and I’d say that it was somewhat worth it. Maybe if it was $399 it would be a good price for the console. Nowadays the price is $649 and that is just flat out a joke. Spend the extra $50 to get a PS5 pro instead. If you’re trying to decide between a PS5 pro and a Series X the Pro wins everyday of the week and it’s not even a competition. Moral of the story. Do NOT pay $649, but anything below $550 I’d say is still worth it nowadays for a brand new series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it, plain and simple.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've read all kinds of crap in reviews of the Xbox Series X, and have yet to see any of those problems, and can't find any way to agree with any of the complaints. I'm not saying it's perfect, and I'm far from a Microsoft fan (been in IT support since 1976 and have a very low regard of Microsoft in general), but my experience with this product has been not just entertaining, but actually pleasurable. The unit is quiet, performance is incredible, and the new controllers' controls and textured grip are outstanding. I saw one complaint about someone's hands hurting after using the controller for a while, blaming smaller size of the controller, but I've not experienced this, and my hands aren't huge, but they're above average size and beefy from using hand tools all my life. So my take on it, after a month of daily use, is that reviewers with a slew of complaints, especially the professional reviewers doing magazine articles, are complaining just to garner attention, views, or whatever. After all, why should the absence of exclusive releases bother me? Should I care that somebody with a PS5 is also able to enjoy a game? What's really important is that some games have been upgraded to take full advantage of the extra power and features in this unit, and those seem to be "appropriately plentiful" to say the least. So after giving Microsoft a gut punch in multiple reviews reviews over the course of my career (Windows ME, Windows Vista, Active Directory, the Windows Registry, various reviews of ridiculous problems in Microsoft's Office suite across multiple versions, the abomination that is Microsoft Access, the horrible interface in Visio, and bugs in every version of Windows that continue to be passed on without correction to the next successive version of Windows, for starters), I don't have a single complaint about this product, and thoroughly enjoy using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Home Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and amazing console. Plays all current AAA title games at 4k smooth and clear. Wish it wasnt as much as it costs considering a few hundred more could get you an entry computer but that being said an entry computer woukd not play half the games that this console can play out of the box. This is the 2nd Series X consoles i have owned. Much better now that they fixed the over heating issue with this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy For Gamer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy that the workers was so patient with me and my mother. Knowing we wanted a lot of stuff but in a cheap price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is incredible. Great service from best buy. Easy payment options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there not to love about the Xbox? This allow me a chance to play games with my family members. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use it to this day over a year now no problems or difficulties runs every game I could imagine with no lag one of my only 10/10 purchases

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    xBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the xbox series x. Very powerful graphics and the games play smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth ride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs amazing. It’s quite. No issues with graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandkids Christmas present

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandkids love to play games and this fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product best everrrrr amazing graphics awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had for a few years. doing great! Been working and it is such an upgrade from my other xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console.. Easy to set up and use..The games are so realistic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought every Xbox since they began and will always buy! Love the product and all of the features it comes with!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Superior

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a powerful consle that can handle intense graphics, look no further the xbox series x is a beast when it comes to gaming, I particularly like the abilty to listen to my music while I am playing game, It it was very quiet i forget sometimes it is on so, with that in mind i highley recommend this consle to any Gamer/music liver cant go wrong, the best of both worlds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I finally got the Xbox Series X!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG i got lucky! I got the Xbox Series X! I've been waiting for a while! I finally got it and im so happy i got it! Microsoft did a good job on the Xbox Series X! 12 tflops of power and 3.8 Ghz! The worlds most powerful console ever! Thank you!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be more excited for you! We're proud of the next-generation best we've put together in your new Xbox Series X Console, and are happy to know you are enjoying your sessions on your new setup. There's truly no better way to game! We're glad you love it! Thank you for taking a few minutes from your day to share your experience with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Buy it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price might be a lil too high but it is worth it to get gamepass ultimate bundled up in your Xbox for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and Best Buy was great. I love their financing options. Perfect place to buy my electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good quality build and no issues with gameplay

    I would recommend this to a friend