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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36773 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1344 Showing 26,861-26,880 of 36,773 reviews
  • Rated 1 out of 5 stars

    Not good. Reed my review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is arguably one of the worst purchases in gaming history, primarily due to its lack of innovation, poor value proposition, and underwhelming performance in several key areas. Despite being marketed as a powerhouse console, it offers minimal upgrades compared to the previous generation, particularly when compared to its competitors like the PlayStation 5. The console's design is bulky and uninspired, offering no significant aesthetic or functional improvement over the Xbox One. While it boasts impressive technical specs, such as faster load times and enhanced graphics, the difference in real-world gameplay is often negligible. Many of the console's features, like Quick Resume, aren't universally supported by all games, leaving users with inconsistent performance. Additionally, Xbox Game Pass is a decent service, but it can't compensate for the lack of exclusive titles that truly leverage the power of the Series X. The backwards compatibility, while a nice touch, feels like a band-aid solution to a problem that shouldn't exist, and the console’s reliance on streaming and cloud-based services does little to differentiate it from earlier models. Ultimately, with a high price tag and no groundbreaking innovations to justify it, the Xbox Series X feels like a misstep in an industry that’s increasingly demanding meaningful advancements. It simply doesn't offer enough to make it a compelling choice for gamers who are looking for real next-gen experiences.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10 Star Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system I’ve ever purchased. Huge upgrade from the Xbox One

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spplendid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best consoles ever , definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting. So much better than last gen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night and day difference to last gen consoles. So much better in every way.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alex,

      Once you've experience the improvements for yourself, there truly is no going back! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier you are enjoying the elevated sessions it hosts. There's no better way to explore the exciting world of next-generation gaming! We're thrilled to have you along for the adventure. Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, menu interface it easy to use and all the upgrades are easy to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Games fly w it. Plays all my favorite games w ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Da bomb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it just as I expected, fun fun fun play play play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far.... AMAZING system!! No complaints so far, runs smooth. The graphics are insane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one x series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ya gotta love it my dudes. If you get one hold on tight and don’t let go. Love you mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system that works as it should. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is absolutely obsessed. Super easy to set up and plenty of storage

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited he loves it! We're proud of the package we've put together in your new Xbox Series X Console, and couldn't be happier you've found it to suit your gaming needs. Thank you for sharing your story with us! We appreciate it, and are happy to have you as part of the Xbox Family.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next Gen Is Here!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new generation console! Fantastic graphics and nice feature form.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming nerd

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the gamer fan that needs the newest technology of gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox series x is amazing, great graphics and love the design. 100% would recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Joel,

      Thanks for recommending Xbox Series X to others. We're thrilled that you love its new design and enhanced graphics capabilities. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually haven’t opened it yet. But sure it’s a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox made easy to get by Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order, arrived ahead of pickup date. Would buy from best by again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lucky enough to find one in stock at best buy and i appreciate them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for XSX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to snag one and blew all expectations out of the water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably play on this system more than the others! I simply cannot get enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son gif Xmas he loves it can’t wait for more new games to be available

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Series X. We are glad your son loves his gift. Have a great day!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft