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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36573 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 36,573 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works and runs graphics are nice. definitely and upgrade from the series S

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great review!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox and the people at Best Buy are great with customers

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item everyone loves it. Order the item arrived ahead of schedule. Pick it up at the store in and out no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Things and Bad Things!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Xbox One X to the Series X, main reason is that One X does not have Gigabit support via Wi-Fi or Ethernet. One note to make, in the pictures, the Series X looks to be small, it is not, I had to move equipment around in my entertainment center to make room for it. I know I should have looked at the dimensions in specs, but I didn't. Not that big of an issue, just a FYI for the reader. Setup and connecting to Wi-Fi was easy enough. With the new processor games and or apps load very quickly! I did not really notice much difference between the X screens, meaning main screen and subsequent app screens and the One X. Of course, all of my cables are ultra highspeed ethernet cables, so the data throughput is about the same. In order to take advantage of the HDMI 2.1 speeds (48 Gbps) your TV and AV receiver must have HDMI 2.1 inputs and you must have HDMI 2.1 HDMI cables. In my case, my tv and receiver and cables are HDMI 2 hence the screens not looking that much different than the One X. I really did not want to spend several thousand dollars to upgrade my TV, AV receiver and cables so I settled for HDMI 2. BTW, the Series X does come with 1 HDMI 2.1 highspeed cable, one less for you to buy if you upgrade your equipment. Another issue I found, Wi-Fi speeds. My internet connection is 1.4Gbps; when I connected the Series X to Wi-Fi, my download speeds were in the 200 or less Mbps range, usually less. For reference, I have a Netgear Orbi 960 802.11ax Mesh Wi-Fi6 system with speed tests showing 1,400+Mbps (1.4Gbps). I spent several hours on the phone with Xbox support and Netgear. Xbox had no solutions, NexGear's response was... "Please be informed that the Xbox Wi-Fi client is not an AX, it is only an AC. This could be the issue since they are under a different protocol as advised by the expert from the higher department. The Orbi System is operating in AX (Wi-Fi6)" I think there are other issue with Wi-Fi on the Series X as I have a 2019 Dell laptop, 802.11ac, speed tests show 580Mbps + download and a 2016 vintage Samsung tablet that has download speeds in the 250Mbps +. A 6-year tablet that downloads faster than a state-of-the-art Xbox Series X? I did connect a Cat8 50-foot ethernet cable to the Series X and got 750Mbps download. Problem is it would be very difficult to run an ethernet cable from my router to the Xbox, too many walls to go through. I cannot simply leave the cable on the floor, 2 reasons, 1. It would not look good and 2. My dog would have the cable in pieces sooner than later. If you are not willing to spend thousands of dollars upgrading your TV and AV receiver to HDMI 2.1 and are willing to settle for the same resolution you would have with HDMI 2, and the slower download speeds via Wi-Fi, take the plunge. If you already have HDMI 2.1 you are halfway there, you just have to deal with the slower downloads. You might have different results with another type of a Wi-Fi system meaning no 802.11ax or Wi-Fi 6 because the Series X does not support either. One last thing, when I was connected via ethernet, and tried to download game updates, it started at 500+Mbps download but within a minute or less I was downloading at 1.5Mbps slowing to Kbps on and off. 100GB download, 3 days! Xbox servers might have been really busy, I checked online, Xbox said up and running no problems, but nothing about server load. That's it, hope this helps anyone looking to buy or upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Xbox beat one I have had my old Xbox was very bad this is way better

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Next Gen Mini Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it! Feels like gen, looks like next gen, games like next gen. A serious upgrade in compared to its predecessor.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Playstion gamer first. Decided to check Xbox out this gen, mainly due to gamepass and the Bethesda acquisition. I feel I am getting my moneys worth out of the machine this gen. I like its monolithic design. The games on offer through gamepass have been super good, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Xbox Series X Console - 1TB Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Microsoft Xbox Series X Console from Best Buy as a gift for my boyfriend, and it has been absolutely fantastic. He loves it and uses it every day. The Xbox Series X looks sleek and performs incredibly well. It loads games super fast, thanks to its SSD storage. The graphics are stunning, with 4K resolution and HDR support that make games come to life. What's really cool is that it can play older Xbox games too, so my boyfriend gets to enjoy his favorite classics with improved graphics. The controller is comfortable, and the Share button makes it easy to capture and share gameplay moments. Not only is it great for gaming, but it also seamlessly integrates with streaming services like Netflix and Disney+. It has become the center of entertainment in our living room. Overall, the Microsoft Xbox Series X is an amazing console. If you're into gaming or searching for a gift idea, I highly recommend it. My boyfriend is thrilled with it, and I'm really happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent improvement in load times from previous models. Easier setup and good backwards compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good console Great condition an works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love the new XBOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is amazing! The clarity is awesome & I enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not disappoint!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item almost a month ago and I have to say I am impressed. Coupled with my 6G wifi this item runs exceptionally fast and smoothly. Best buy also did a great job on their end with the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Best Buy for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Xbox. Hard to find but Best Buy made it happen. So much faster loads and love the new design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best game console ever really love all the game options and the fact people can’t hear you without a headset lol kinda comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox made someone's day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console for my nephew and he still cant stop thanking me. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tech store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always find what I am looking for in the store, great customer service and good products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, beautiful graphics, worth the purchase. Loads my kids' Minecraft worlds in seconds as opposed to the minutes it took on the Xbox One. Late adopter of the system due to the cost, but it was worth it and I'd buy it again. Got the disc version as we have a ton of Xbox games already, but haven't tested it out yet. Now to start saving up for the next gen...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft is trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is a microsoft product, so I despise it, but it is the best unit at the moment. It is overpriced, and it is a scam that prompts you to spend even more money through online passes and other gimmicks. There was a time when all that was free. This unit works well enough. No real difference from the Xbox One I have, except that it would not play the newer games and there are no new offerings for the Xbox one. I have a 4k TV and I really do not see the difference in picture past the first week. Is it worth it? Absolutely not! Do you have a choice? Absolutely not!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son to replace his original Xbox one. Huge upgrade! Much faster with outstanding graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent features, lots of fun to be had.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been extremely happy with my upgrade from the Xbox One X to the Series X. Quick Resume is a killer feature not found anywhere else in gaming and allows me to bounce between several different games as my attention span allows. My only real gripe is the storage expansion options are limited and expensive compared to the PS5 and PC.

    I would recommend this to a friend