Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 36,771 reviews
  • Rated 5 out of 5 stars

    Great Gaming System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system the graphics are incredible and plays flawlessly.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Powerful Console Powerful Gaming

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, all powerful, all knowing. Storage goes quick, but so far every game runs brilliantly. Ensure you've got a proper TV setup to get the most out of this console. Played split screen with the boys and it was awesome. This console packs massive punches and runs relatively quiet. Make sure you also have a good place to store it since the air comes out pretty hot, keep the area around it clear at least a foot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox supper deal

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome games and super fast performance, loved it and nice deal from Bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love this upgrade from their older Xbox s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sick performance, killer with game pass

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox One sat in dust for a long time as I switched to PS4 to play their exclusives. Then I got the switch as I waited, temporarily gave up on next-gen, then got lucky and bought the first one I could, which was this. Wow, how happy I am it worked out that way! Performance is fantastic, and I have it paired to a 4K projector that only goes up to 60 Hz, not a TV that could actually do 120 Hz. Loading times are far less a headache with the SSD. The controller is much improved and doesn't creak and groan like the original Xbox controller did during use. It has better grip and quality overall. Otherwise mostly similar to before in design. Also, the OG Xbox controllers will work with it! Games? Backward compatible to original Xbox games, for one. Also, access to Game Pass allowing first day access to tons of games. I did the Live Gold conversion trick and got 3 years of Ultimate for the cost of one. I honestly could just not buy any more games for 3 years and be fine, still have a backlog, as when the Xbox exclusives start cranking out they will be playable by me on day 1. I'm not a fan boy and will most likely get a PS5 at some point, but I'm in much less of a hurry now. I'd like to get a second of these as a gift for my sis and have a gaming buddy. She has an OG Xbox One as well which is painful now by comparison except for some lower-demand games. Family sharing and she can be playing co-op on any other Xbox for free. Xbox is doing a lot of things right. Free quality upgrades to most games. Easy cloud saves for when you switch between devices or come back to a game after even years. This is Xbox's turn to be consumer friendly - hope it lasts a good while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the app and shopping at best buy. Great place to buy the xbox. Ive also bought appliances from them.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    But … I wanted the Halo version *sniff*

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally snagged a Series X!! It required I sign up for 24 months of Xbox Ultimate which allows me to play all their games on both my console and my PC. AND my iPhone too!!! All for a reduced rate!! Plus I get to make 24 monthly payments with zero interest?! Yes please! Picking up from BB was a cinch. Overall, this new system is insanely fast and in 1-2 years we should see some beaucoup awesome graphics forthcoming :-))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Next Gen System

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a solid unit. Props to Best Buy for bot proofing their site so I could actually order one. Graphics are awesome. Speaking of graphics, if you have not recently bought a TV then hold off until the new 2021 TVs come in. Don't be suckered by the sales on 2020 stock. 2020 was a horrible year for TV innovation and the next gen console features are a mirage. I got this paired up with the LG Atmos Surround Sound Bar with Rear Surrounds. Playing Call of Duty is Surreal. You really hear the 3 dimensional sound. Please note my praise is after the release of a few update patches that the improved stability. Only weird thing is the device powering. It all goes through ARC which can be a blessing or a curse. In my case it took me a few minutes to get the settings right but when I turn on the XBOX manually, the soundbar does not turn on. It will turn off if I shut it off manually. If I use an assistant to turn it on via voice command then everything turns on. I don't know if it is a bug or something specific with LG but since I use Google Home it is not a big deal. And that leads me to my next point. Being able to use your assistant is pretty cool. I just wish they didn't sunset Kinect because honestly I dug it for the camera and mic. I rarely use headphones unless I am playing and don't want to disturb the family. All that said I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    x marks the spot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as wew knew it would. great performance right out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system was for my son. He is really enjoying I’m the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new x-box! Graphics are clear and smooth action.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What i expected. Our 1st xbox since the 360. Works great. Powerful. Great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a ps5 since launch, figured I’d get myself a bday present so I got this, haven’t had an Xbox since 360 and had loads of fun with halo 3, ended up giving my bro the console and haven’t had one since. Mainly like the aesthetics of the console it’s copasetic and manageable, shoots hot air up, unlike ps5 out the back. I personally have a lack of space on my mantle so makes since but have had no problem with the ps5 in the same spot just more a thought in the back of my head if it will over heat but hell the ps5 has been launched at the wall shed both outter shells and still performs great, haven’t had a incounter with the x yet but will keep posted. Only down side with the 5 is that I had to buy a new controller after major stick drift. Other than that they both don’t match up to my hybrid 3090, but console wars continue. P.s. I play on my consoles 99% of the time even though I can do 144 with my computer setup at ultra, and 60 at console due to tv, but still wreck either way. I can hop in halo on my pic or Xbox so that’s a plus if you have multiples like I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is very nice and my kids are enjoy having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY HONEST OPINION/ REVIEW... HERE GOES...

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this console since the 28th of November. Hands down worth it. Graphics, load time, game play, even then the subtle changes to the controller make this purchase rewarding. The design is very simple and compliments or blends in with your entertainment station. There isn't an exclsusive game YET for the new xbox series X but obvioulsy there will be one soon. (didnt plan on buying Miles Morales w/PS5). So opting to secure the Xbox Series X was a no brainer. Game Pass on the new console is amazing. You get a whole heap of games to play. The menu has subtle changes from the previous generation but looks and feels more fluid and you can also put your menu tabs in different order. You really notice your on next generation when you start playing your games, this beast also features quick resume so you can jump back into your other games flawlessly within seconds. Major game titles will probably going to be cross platform game play, so it really comes down to preference on which system you want to own. Do not down play this system. Ive owned every Ps and Xbox console up to date and always purchased the Ps second. If your mad the controllers didnt change get the Xbox Elite 2 Contoller. Pricey but worth it. Microsoft/Xbox is not going to give us a controller with the new console thats better than the Xbox Elite 2 that they sale for $180. They should of just made the Elite 2 standard for the Xbox series X and they could of introduced the Xbox Elite 3 at some point in the future. With that being said you still get a lot for your money and more than Ps5. A gaming Pc with these Specs would cost well into the thousands of dollars. Moral of the review get the new Xbox Series X. Dont miss out on your chance to grab one beacause your social media heroes who've never posted about gaming say get a Ps5. Happy Holidays. Shot.By.Collenz on IG/ YouTube

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very Satisfied

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Awesome next gen console. It was worth the wait. Games load fast and play smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update from old model

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and graphics are awesome!! Also machine is extremely quiet

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox is more than just for games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics with the rite type of tv faster loading easy to set up highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best Xbox I have ever paid for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on it are very good doesn’t take up much space at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for my dad as a gift. He loved it. It works great!

    I would recommend this to a friend