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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36698 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1420 Showing 28,381-28,400 of 36,698 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ps5 better, but the Xbox will do I bought it for a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to get one through Best Buy. Great system overall.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are pleased with your purchase! There's a lot to love about your new Xbox Series X Console, and we couldn't be more excited to hear you are enjoying the elevated level of play it hosts. It truly is a next-generation gaming beast! Thank you for taking a few minutes to share your experience with the community. We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super powerful PC in a box. Dolby vision and atmos ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how people still can find these even though they aren't hard to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son he loves it. He loves the graphics an speed of movement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Healthy upgrade to my Xbox one s. No issues this far. Great graphics and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    faster than my xbox s, and the quality is so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. To be honest great system thank you for the Christmas gift Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alvin,

      What an awesome Christmas gift. Thank you for sharing your thoughts on the Xbox Series X. We love that you love it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Oh so fast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son, but I use it as much as he does. The most noticeable difference from the Xbox One is the reduced load times. The picture is amazing, but games load so much faster it feels like going from dial-up internet to fiber.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are truly remarkable! We're happy to hear you are satisfied with your purchase, and that you and your son have been enjoying your gaming sessions. And, if you're looking to take your experience to the next level, try pairing your new console with Xbox Game Pass Ultimate! Gain instant access to hundreds of player-loved game titles, gathered together in one subscription. Find all you need to know to get started, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox strikes again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console only wished it had other memory options and a optical port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, very satisfied with purchase. Best Buy very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Picked up in store and I haven’t stopped playing since!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Trenton,

      We know from experience, once you get your hands on a new Xbox Series X Console, the only problem you'll have is putting down the controller! We're excited you've been enjoying your sessions with your new system. Thank you for sharing your thoughts! We appreciate it, and are thrilled you think your new setup is amazing. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Almost PC gaming level.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible performance. Truly closest thing to PC gaming you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still can't believe I was able to get one. It's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with amazing quality, definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice Xbox the games are amazing I can’t wait for 2021 games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yeeeesssssss

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love this item would purchase again if i could!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say it’s a Xbox worth the money and then some

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent console good design Good memory and super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox Yet. Might need to buy another one as the kids are always on it.

    I would recommend this to a friend