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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 36,574 reviews
  • Rated 5 out of 5 stars

    Great consle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console just bought it and enjoy playing its

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered the Series X with Mighty Ape the very moment it went live. My console arrived at 10am on launch day (Christchurch). Although the Series X enhanced games are pretty thin on the ground this early, I can tell you guys that it's a pretty freakn awesome, and solid console. Step one was downloading the xbox app on my phone so I could set it up remotely (which was something new). 10 to 15 minutes later I was all set up and updated and the console just ran without an issue. All settings from my xbox one just crossed over and I was even able to plug my existing USB external hard drive I used with my xbox one and play all games instantly with no extra download or setup. Running games off of an external conventional hard drive wont be as fast as the SSD but if you dont care about saving 20 seconds then it's all good. Yes the xbox one games I played looked better and ran smoother (although im comparing it to the one s not the one x but the difference is noticable) - Modern Warfare was hugely improved. GTA online looked similar but the frame rate was just smooth as silk. Im actually noticing that original xbox 360 games look really nice and run smooth. Its as if the textures are smoother but I dont know how thats possible or if im just seeing things - however Left 4 Dead 2 was a really nice experience. I even tried an original xbox title (Star Wars Battlefront 2 original) and the game looked wonderful with upgraded reolutions. The Series X is quiet too. Its on the desk next to me as I type this and I cant hear a thing. My experience is completely positive so far. My xbox one controllers also pair up seemlessly if I want to use them. I can't fault this thing at all - When content for next gen games and upgrades start rolling out this thing will be epic (So far I can say that Modern Warfare and Star Wars Squadrons seem to look particularly good visually) - One quick discIaimer though - I am currently using a standard 1080p computer monitor for now (my 4k tv is in storage as Im moving house) So all of these observations are just in standard 1080p but even that looks better - im looking forward to seeing it in 4k. Thanks for reading - 5 stars all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX upgrade

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game machine works great. it loads and execute games very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new Xbox with smooth gameplay and use. Great amount of storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the last one i got... although best buy or Microsoft should include a free month of ultimate...... just saying..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockingly Microsoft Xbox support has done great on getting my Xbox issue resolved and shipping me an entire new unit. The process of restoring the image was seamless. Overall the Xbox itself has held up over the years. Taken traveling as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was ready within the hour, service was quick and easy at pick up

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this console is amazing. I’m enjoying every game I play, old and new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Video Game Console, Period .

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a PS5 for almost one full year, and while Spider-Man 2 was amazing... I didn't feel completely satisfied with the system. The Xbox GamePass system is the biggest factor why I chose to go to the Series X, First Party Games available Day One, plus a ton of titles, the best multiplayer service and so many events and discounts and other promotions too. The system itself doesn't dominate my tv counter, it's almost dead quiet whereas the pS5 had some noise (but still nothing like the jumbo jet PS4 Pro ). I didn't;t get the same sense of belonging to a gaming community on the pS5 at all, and the company doesn't help by raising prices on games and services without a scent of human touch . Having to literally perform surgery to expand the the internal memory on the pS5 is a pain, while on the Seies X you just plug in a Seagate or WD memory cad. To me, the Xbox Series X is the best video game console I've ever had, and I won't be going back to Playstation ever again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game system xbox

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas and he likes it. Clearer and more space than the old one he has Surviving all the drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1TB for the win!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value with the one Terra byte storage can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a absolute BEAST of a console. I own both the Series X & PS5 digital console. I use the Series X just about everyday as my PS5 sits there collecting dust waiting for Playstation's next exclusive games to come out. Also, Gamepass is absolutely the best gaming deal in the industry, especially for new consumers who dont own any games. I own alot of Xbox digital & disk games. However now I rarely buy games anymore bc I've come to learn they'll almost likely end up in GP at some point. The Series X has a bunch of cool features including quick resume, Xbox Velocity Architecture which comprises four major components: a custom NVME SSD, hardware accelerated decompression, a brand new DirectStorage API layer and Sampler Feedback Streaming (SFS). The box also leverages AMD freesync & VRR on new tvs that support it something Sony's console still doesnt have. Also Xbox doesnt charge you twice for the same game like Playstation does. The Series X is worth every penny and is built for the future of gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most powerful gaming console is here!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XBOX Series X was everything I was hoping it would be! This was a massive upgrade over my original launch XBOX One. I can finally experience 4k gaming which looks incredible and the system never skips a heart beat with butter smooth consistent frame rates. Launch titles may be limited as of now, but that doesn't mean you don't have anything to play. With hundreds of games to choose from with its backwards compatibility from all generation, you have no shortage of games especially if you have a Game Pass subscription (which I highly recommend). Nonetheless, there are still a handful of launch games that can utilize the power of the Series X including COD Cold War and AC Valhalla, while also optimizing previous gen. games such as Forza Horizon 4 and Gears 5. I can't wait to see future exclusives such as the next installment of Forza and Halo and how they utilize the power of this console. Overall, I love everything about the Series X. From the minimalistic matte black design, the familiar controller, and the blazing speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for the help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    North tenth McAllen Best Buy had wonderful customer service. From the moment my husband and I stepped in we were greeting with a warm hello and how my I help you today. The gentlemen helped my husband out in the direction of where to get a replacement for my son’s oculus. Then he told me where I could go find the Xbox system and accessories. The young man in the back helped me with my selection of an Xbox. Told me the difference between the game systems and what gadgets are included. He helped me out to the best of his knowledge because I myself am not a GAMER. I am horrible with names but if I could remeber his name would give him a shout out in this review. My husband was able to order another oculus without any trouble. As we proceeded to check out with the xbox the associate cashing us out asked us about applying for a Best Buy card which, we were approved! Thank you Best Buy family. Happy holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Great help at store and he was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new console. Easy to sep up and manage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Functions very well and smooth. Would recommend purchasing if in the market for w game console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, can’t go wrong with the newest Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Came in great condition. The graphics are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review from a Playstation fan perspective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an excellent piece of hardware. The SSD storage makes for really quick low times. The Quick Resume functionality was something that I thought I'm not really that interested in I don't need it, but after using it for a couple weeks now it makes the overall gaming experience much more pleasant. The excellent backwards compatibility that's been implemented in the Series X is really quite astounding. You get support all the way back from the Xbox One to the original Xbox game console. Pretty much every backwards compatible title has enhancements in low times, resolution, frame rate, and some have added HDR support. If you're just joining the Xbox family for the first time from PlayStation or Nintendo, a must have is Game Pass. You get access to hundreds of games from Microsoft's back catalog and even some new releases, along with the majority of Microsoft first party titles. It's an excellent value. Now for the not so good parts. The overall OS/UI it's just pretty much a copy and paste of the Xbox one OS. I've never been a huge fan of it but it gives the job done. I've always preferred the Sony OS because to me it felt much more simple and easier to use. The Xbox Series X controller is a solid controller. It's an improvement from the Xbox one controller, I like the texture grip, and the d-pad is improved which for me is a big plus because I like to play a lot of 2D action games and I don't like using analog stick for that. But Sony has really knocked it out of the park with the Dualsense controller which makes Microsoft controller seem a little less exciting. The biggest negative of all with the Xbox series X, it's just the lack of first party games. But I'm buying into this ecosystem this time around because with all the recent studio acquisitions Microsoft has made it looks like the first party lineup should be much better this generation. The reason that I give this five stars despite the negatives that I've mentioned, is because this is a hardware review not a software review. I hope you found this review useful and somewhat insightful.

    I would recommend this to a friend