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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1438 Showing 28,741-28,760 of 36,571 reviews
  • Rated 5 out of 5 stars

    PC>Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the purchase, but mainly play PS5 on my free time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, love the high framerates in all games I play

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The optimized performance metrics and enhance graphic capabilities of your new Xbox Series X Console are truly impressive! We're happy to hear you have been loving the hosted experience, and have found it suits your needs as a modern gamer. We're glad it was a good investment for you! Thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy, graphics are great. Love Xbox game pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sir Holy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and highly appreciate the chance to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect not problems with it. I really enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so happy to finally get this in hand. I love my Xbox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t wait to open my XBOX

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift. Gift of the year, depending on if you’re a Sony or Microsoft guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are outstanding and sleek design of the unit is very pleasing

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the design of the Xbox Series X and its awesome graphics.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series X is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console. Well worth the wait. Best Buy made puck up easy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X. We are glad you think it was worth the wait. We hope you have fun with it!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, graphics and it’s super quiet unlike the Xbox one console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear that you are enjoying the graphics of the Xbox Series X and how quiet it is. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far better than any other console out there!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but there’s no games for it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is literally the best gaming console I’ve ever had but the only problem is there are no new games for it and personally the controller still feels last gen I really wish Microsoft did something new for their controller like Sony

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer Service?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met expectations. Would have been a 5 but after lining up for two hours to get the unit Belleview Store did not have a bathroom for use by the customers. At least that's what the older guy manning the door said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product every one love this product and still popular

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to step it up!! Graphics are so realistic!! Definitely worth the money!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Annie,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are so happy that you are enjoying it and its amazing graphics.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it. Great job by Best Buy having this available before Christmas.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We are so happy to hear that your kids are enjoying the Xbox Series X. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. So happy I got my hands on one. Best on the market

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you were able to get your hands on one as well! We're proud of the next-generation gaming beast we've put together in your new Xbox Series X Console, and couldn't be more excited to hear you think it is the best on the market. We're happy you love it! Thank you for sharing your experience with us, we appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Must For Xbox Fans

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has all the xbox consoles, is very pleased how this one performs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to have your family on Team Xbox! Thank you for taking a few minutes to share your story with us, we appreciate hearing your feedback. We couldn't be happier to hear your son is enjoying his new Xbox Series X Console, and the truly next-generation gaming experience it provides. Whether it be the optimized computing power, improved design, or simply the overall package, we're thrilled you are enjoying your new setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but the only thing I don’t like is the login code lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! setup in my office for downtime and kids love it too

    I would recommend this to a friend