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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 36,571 reviews
  • Rated 5 out of 5 stars

    Worth the upgrade and wait (Fall 2020)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLTR; I was finally able to secure an online order before Xmas and the wait was worth it. The hardware upgrade alone is enough of a reason to consider buying the Series X. I recommend this console for any avid Xbox console gamer who has a 4k display who plans to watch or use the disc drive. Pros: So far there isn't any new games for the Series X or S, but the current games that are optimized seem to run great for a console. Even older games that aren't optimized are running well on the new hardware. The console is quite and heat management seems to be working as expected. You can use you existing USB external HDD from your Xbox One with the Series X/S. So I'm only adding optimized Series X/S games to my internal SDD while leaving all my other games on the external USB HDD. This is a plus so you don't have to buy the expansion slot card until you really need it. Cons: Nothing built exclusively for the Series X or S are available as of Fall 2020. This isn't a huge downer but it means only current and older games optimized are able that use some/all of the new features. The box itself is bigger than the Xbox One X and S. So it may new fit with your current media center. Note: My current display setup is a Samsung Q80T and the visuals are solid. I suggest getting a display that supports 4k (forget 8k for now) and all/most of the other technologies (HDR, Auto Low Latency Mode, HDMI Variable Refresh Rate, AMD FreeSync) that are now available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, Thanks for sharing such an in-depth review. We're glad your games are running well on the new system and that you are enjoying how quite and cool it runs. Have a great one, Nelson
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    its great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good product and the gaming is awesome! Extremely happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just grab it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great investment as a primarily PC gamer who grew up on xbox. Can still throw in all the classic 360 discs or downloads and play new gen games smoothly at 4k 120.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving my Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time for this purchase. More than worth the money spent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it excellent system good storage and graphics amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Xbox is perfect runs just like my old one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console. Upgrading from Xbox One X. Definitely an upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONSOLE TO EXIST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing in this new xbox. My games run faster than my friends PC. My friends used to make fun of me for loading the slowest on my old xbox but WHOS LAUGHING NOW. ME.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. There is no lag and the graphics are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The x

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing and is fun to play and ready to use

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    You Feel Like You're Modded

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of this is astounding. My shift from the Xbox 360 to the Xbox One was subtle, noticeable. My switch from the Xbox One to the Series X is slap you in the face incredible. The 4k option isn't an option for me right now with the TV's I have, but the processor and internal memory have me actually being competitive in games I've been getting smoked in for years. People think I'm "modded"... lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the xbox one series s, he says this flies in comparison. Boot up time is super fast. Graphics are awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend customers to check out this amazing gift!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    What a power house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox ever made. Money well spent. Lighting fast loading times. Wonderful graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality. excellent device. when it messed up best buy immediately gave me a new device in its place.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Load times are significantly shorter, frame rate is great, and quick resume is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and have been using it Dailey no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox is a hit. Everyone loves it and gets used often!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox series x pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console amazing graphics! Super fast !! Best console for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price to performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm coming from an Xbox One X Scorpio. Big difference right away with the solid state drive, 120 frames per second sinking perfectly on my Samsung QLED. Games load quickly, graphics are brilliant and sharp. Gameplay is very smooth with very minimal lag. Most of that would come down to your internet and network hardware, as well as your display type. I chose to use the Game Pass Ultimate and I'm enjoying it so far. A bunch of games to choose from that you can play at any time. Play directly from the cloud or install them locally to the hard drive. The system blends perfectly with all of the components I have in my audio / video system. It doesn't stick out like a sore thumb like the PlayStation 5. I lay mine on its side. Regardless of how you position it, make sure you give it plenty of room to breathe. Mine runs cool as there are no obstructions near the fan vents.

    I would recommend this to a friend