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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36699 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1464 Showing 29,261-29,280 of 36,699 reviews
  • Rated 5 out of 5 stars

    In stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a bit, should have known to check at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next gen console. Nice upgrade fron the previous consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreT update to cbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to the Xbox faster, better 4K picture and gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome condition! Everything was so easy and great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the boys are still loving the xbox not problems with this device

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Vincent,

      We're excited to hear you and your family are loving your new Xbox Series X Console! One of our main goals is to bring people together, and we couldn't be happier to know you have been enjoying hours of next-generation entertainment with your loved ones. Thank you for sharing your feedback with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Make it smarter and less commercial

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First X box, had a Sony PlayStation 3, but that's old, so here I go into the Xbox world. Very confusing to get it up in running, I don't play many games but when I want to I got it. Seems that they could make computer stuff better than it is. I purchased a used copy of the orange box, would like to get the earlier additions but not sure available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got lucky with this one. The purchasing process was easy and no glitches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Love it! Its super fast compared to the 360 and One.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dangerous for old people

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    play it so much I'm getting arthritis in my thumbs and index fingers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome console and packaging. Can’t wait to play games in 4K.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console, will strongly recommend. Best console ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast next gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast great fas great fast great fast great fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game of system ever even better then high end PCs. Love it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to you believe your new Xbox Series X Console stands up to even the stiffest of competition! There's never been a more optimized or enhanced gaming system available to the public, and we're thrilled you are enjoying its many features and next-generation capabilities. We're happy you love it! Thank you for taking a few minutes from your day to share your feedback with us, we appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, very happy with my recent purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX series x

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console. I use it almost everyday and its lightning fast.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be a part of your everyday next-generation gaming experience! With near-instant load times and optimized computing power, there's a lot to love about your new Xbox Series X Console. Thank you for sharing your thoughts! And, if you're looking to amplify your gaming, try pairing your new console with Xbox Game Pass Ultimate. Gain instant access to hundreds of player-loved titles, hand-picked from across all genres of gameplay. Find all you need to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and it seem like it cab run 4k disc better Compare to the xbox one x were some 4k disc did not seem to run Also the one big down side is it is way to big compare to The one x and series s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beast of a gaming console. Extremely powerful and fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reason for buying is the discounted price and their game pass is better than the PlayStation +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to find but worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, and lots of improvements over previous version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are enjoying the next-generation gaming experience hosted by your new Xbox Series X Console, and have noticed all of the major feature improvements we've made over past models! We're proud of the package we've put together, and are thrilled you have found it to suit your needs. Thank you for sharing your thoughts with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to the Xbox! Worth the wait for my son’s birthday present.

    I would recommend this to a friend