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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 36,771 reviews
  • Rated 5 out of 5 stars

    So much fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. We spend quality time with the whole family

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as expected. No issues. great console. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox better than PlayStation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought about a month ago and love this console. This is the second I have gotten and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the Series X, what more do you need to know??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the first gen Xbox 1 console, the Series X is a flippin powerhouse for gaming. Great picture quality, fast refresh rate, seamless and lag-less gaming (not wired, I hear wired is even faster) and just an amazing experience overall. Quiet as a mouse, too! I ordered the console online, brand new, at $100 discount for store pickup and when I arrived to pick it up.. they handed me an “open box” (return) package. I expressed that I paid for a brand new console but they said they did not have any in stock. I didn’t want to wait another day so I said “I’ll just take it”. They were so fair about the mistake that they gave me a $150 gift card so I went and bought a second controller, rechargeable battery packs, and a storage drive. So I really can’t complain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy with Xbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is fire. Amazing performance, fast load times, beautiful graphics. I held out on moving up to Series X, thanks to some Xbox One crossover with new games for awhile, but next gen games need next gen consoles to play. I still love my Xbox One S, still the Series X is faster, smoother, and more vibrant. I will always buy an Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Splendido

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is loving it! This is her second one in last 10 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed hours of fun with family and friends with tons of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 3 out of 5 stars

    Console is Excellent. All Access loan is Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great & would have gotten an Excellent rating, but dealings with Citizen's One over the All Access loan take it down to Average. Fallout 76 & Skyrim both play better & load faster on the new X series. And with both games, the graphics & visuals, look really great. The console itself is excellent. I didn't need nor did not want the All Access package, already have game pass ultimate, but was forced to take out a loan & buy the All Access package in order to get the X series console and now I am having loads of trouble with Citizen's One. Poor rating I do not recommend upgrading with the All Access package. If you can wait or find just the console, do so. I wish I had

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and Simpl

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful gaming and using the app makes for seamless and easy set-up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft is trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, it is a microsoft product, so I despise it, but it is the best unit at the moment. It is overpriced, and it is a scam that prompts you to spend even more money through online passes and other gimmicks. There was a time when all that was free. This unit works well enough. No real difference from the Xbox One I have, except that it would not play the newer games and there are no new offerings for the Xbox one. I have a 4k TV and I really do not see the difference in picture past the first week. Is it worth it? Absolutely not! Do you have a choice? Absolutely not!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal on Both Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a well built gaming system that satisfies multiple appetites in the gaming world. Being able to add the Game Pass to the package was important and necessary to really get the most out of my purchase. I am really enjoying my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    If you can, buy it and keep it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is way better than the Series S. Much more faster and graphics are spot on.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Loved everything. Size is a little hard too store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Haven’t had any issues as of yet and had over a year now

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking gaming to another level, it’s true I was doubtful about the Cloud platform for gaming and quality of the system. The system plays games effortlessly which are downloaded, but the best part is the cloud gaming paired with High Speed Internet. What a blast to not take up drive space and not lose much game quality. This is on par with the advanced gaming systems, and does not quit .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Easy to set up and start playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great and allows for running games at higher refresh rates and with more demanding graphics than a One X. For the price, you can’t beat the performance. My gaming PC can handle 1440p (6700 XT) but the cost of the graphics card rivals this entire system which has a similarly powerful GPU and more attention paid to optimization by developers compared to PC. Not to mention PC requires a monitor/keyboard/mouse/cables and this includes everything but the 4k TV you probably already have. You will want to pay greater attention to airflow with this system compared with older consoles though; With great power comes great heat. Storage wise, I never use a whole terabyte because I play one or two games at a time and just delete them unless I am actively playing them. But, added storage is a bit spendy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store pick-up was easy. I was able to boot it up and start playing within hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, switch due to wifi issues with the PS5. Never experienced any issues with the Xbox series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a wide range of options for gsmes if using Game Pass

    I would recommend this to a friend