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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1472 Showing 29,421-29,440 of 36,758 reviews
  • Rated 5 out of 5 stars

    WORTH IT!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! I couldn't actually believe I actually got one!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy that you were able to get your hands on the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Legendary

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is legendary, 10 stars. Although I only have a WQHD monitor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Fast loading time. I love it. You should buy it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Aver,

      We're thrilled you love it! Your new Xbox Series X Console is a true beast of a gaming machine, primed and ready to take on all of the exciting twists and turns associated with next-generation gaming. We're happy to have you along for the adventure! We appreciate your recommendation, and thank you for taking some time to share your experience with the community. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox is the best box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dope. Love it. Best Buy is the greatest retailer ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the game system it’s fast and nice easy to pack and plays good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series x the beast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console just pure solid gaming. You cannot beat the 120htz gaming it offers such amazing fun!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreAt buy if you can find it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console. Much faster than previous console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good item. I would purchase it again, I’m the future.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love your new Xbox Series X Console so much you'd purchase a second! We're proud of the package we've put together in your new system, and the next-generation gaming experience it hosts. We're glad you are pleased with your purchase! Thank you for taking a few minutes to share your thoughts. We appreciate it, and are happy to be a beneficial addition to your home setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Blown Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Loads up fast, quality is perfect, and it's super quiet

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying how fast the Xbox Series X is and how quiet it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, use it more than my PS5. Loads fast, no issues at all.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you think your new Xbox Series X Console stands up to the competition! Whether it be the near-instant load times, or simply the issue-free experience overall, we're happy you have found it to suit your needs as a next-generation gamer. Thank you for sharing your thoughts with the community! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very wonderful next gen system. The graphics and game play are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series x what else is there to say. If you know, you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints from my son who received it for his 13th birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new halo box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great system. can't wait to play Halo. runs 4k pretty clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWSOME but not as good as PS5. A--------------------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took months to finally get it, however, worth the wait. Very quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely a great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing system. I am just waiting on the new upcoming games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the few

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent transaction and quality. Will definitely do business again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! Greatest one out yet! Lucky to preorder and got one right away

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It is great that you were able to get your hands on the Xbox Series X. We are so happy that you are loving it. Thank you for sharing.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. It is well worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are pleased with your purchase! When it comes to next-generation gaming, you can do no better than your new Xbox Series X Console. Complete with all of the latest features, and an optimized user interface, there's simply no better way to explore the latest titles. We're thrilled you are enjoying your time with it! Thank you for sharing your feedback with the community. We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft