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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36619 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 36,619 reviews
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great but runs hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and has all the newest games I want to play. It runs fast and gaming in 4k is awesome, the only downside is how hot it makes the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect console for me been on Xbox since 360 now with better graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought for son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. He is so happy with it. Loves the graphics and how real life the game feels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Next Gen System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a solid unit. Props to Best Buy for bot proofing their site so I could actually order one. Graphics are awesome. Speaking of graphics, if you have not recently bought a TV then hold off until the new 2021 TVs come in. Don't be suckered by the sales on 2020 stock. 2020 was a horrible year for TV innovation and the next gen console features are a mirage. I got this paired up with the LG Atmos Surround Sound Bar with Rear Surrounds. Playing Call of Duty is Surreal. You really hear the 3 dimensional sound. Please note my praise is after the release of a few update patches that the improved stability. Only weird thing is the device powering. It all goes through ARC which can be a blessing or a curse. In my case it took me a few minutes to get the settings right but when I turn on the XBOX manually, the soundbar does not turn on. It will turn off if I shut it off manually. If I use an assistant to turn it on via voice command then everything turns on. I don't know if it is a bug or something specific with LG but since I use Google Home it is not a big deal. And that leads me to my next point. Being able to use your assistant is pretty cool. I just wish they didn't sunset Kinect because honestly I dug it for the camera and mic. I rarely use headphones unless I am playing and don't want to disturb the family. All that said I am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox is more than just for games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics with the rite type of tv faster loading easy to set up highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an Awesome next gen console. It was worth the wait. Games load fast and play smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing console, fairly quiet and doesn’t get too hot. Really sleek design. A lot of customization, comfortable controller. Game-pass ultimate is such an amazing deal. Only downside is the 1tb of space model as call of duty takes up over a quarter of that. And with the systems use of storage your down to abt half available storage. Other than that I love this console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY HONEST OPINION/ REVIEW... HERE GOES...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this console since the 28th of November. Hands down worth it. Graphics, load time, game play, even then the subtle changes to the controller make this purchase rewarding. The design is very simple and compliments or blends in with your entertainment station. There isn't an exclsusive game YET for the new xbox series X but obvioulsy there will be one soon. (didnt plan on buying Miles Morales w/PS5). So opting to secure the Xbox Series X was a no brainer. Game Pass on the new console is amazing. You get a whole heap of games to play. The menu has subtle changes from the previous generation but looks and feels more fluid and you can also put your menu tabs in different order. You really notice your on next generation when you start playing your games, this beast also features quick resume so you can jump back into your other games flawlessly within seconds. Major game titles will probably going to be cross platform game play, so it really comes down to preference on which system you want to own. Do not down play this system. Ive owned every Ps and Xbox console up to date and always purchased the Ps second. If your mad the controllers didnt change get the Xbox Elite 2 Contoller. Pricey but worth it. Microsoft/Xbox is not going to give us a controller with the new console thats better than the Xbox Elite 2 that they sale for $180. They should of just made the Elite 2 standard for the Xbox series X and they could of introduced the Xbox Elite 3 at some point in the future. With that being said you still get a lot for your money and more than Ps5. A gaming Pc with these Specs would cost well into the thousands of dollars. Moral of the review get the new Xbox Series X. Dont miss out on your chance to grab one beacause your social media heroes who've never posted about gaming say get a Ps5. Happy Holidays. Shot.By.Collenz on IG/ YouTube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This beats my $4,000 Gaming PC. INCREDIBLE value.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value you get here is absolutely incredible. You get 4k 60FPS in basically every single game. I have been a die hard PC gamer with an RTX 3090 in my $4,000 gaming PC. I honestly regret buying my gaming PC now that the Series X has caught up with FPS boost. Crazy thing... us PC gamers have been gaming at 60 frames per second for the last 8 years. That is the only reason I play PC because FPS matters WAY MORE than graphic fidelity. However, the series X recently started rolling out FPS boost which boosts over 100 games to over 60 FPS some of them even 120 FPS. Now there are games that run better on my $500 Xbox Series X than on my $4,000 PC. Examples being Watch Dogs Legion and Halo Infinite. Both those Titles I get mostly 60 FPS with max setting on my 3090 but with dips and stutters into the 40 FPS range. There is no stuttering with the Series X, it is a stable 60 FPS. I cannot recommend the Series X enough. Especially with Game Pass. Game Pass has amazing games like Halo Infinite which is a $70 Video Game that I am playing this month for $1 (first month of game pass is $1). BUY THIS. JUST DO IT. STOP THINKING AND GO FIND ONE OF THESE ASAP. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game system xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas and he likes it. Clearer and more space than the old one he has Surviving all the drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Graphics

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox has been great. Still love playing the high graphic games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Buy this console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console delivers on the hype. Great picture, performance and speed! Get one !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and boyfriend are over the moon for this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Xbox since 360 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it a few years ago. Love it still. Everything these days loads so quickly and smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just grab it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great investment as a primarily PC gamer who grew up on xbox. Can still throw in all the classic 360 discs or downloads and play new gen games smoothly at 4k 120.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited forever to get and well worth it. Very fast in every way and great in 4k

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console and all the compatibility with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST CONSOLE TO EXIST

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are amazing in this new xbox. My games run faster than my friends PC. My friends used to make fun of me for loading the slowest on my old xbox but WHOS LAUGHING NOW. ME.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gaming console. Sleek looking but kind of bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Gaming System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal! The system itself is worth the price. I will be purchasing another one for Christmas.

    I would recommend this to a friend