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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36700 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 36,700 reviews
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console. Made playing games with my friends so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good looking console!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console, I played halo as I always wanted it, great graphics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox double thumbs up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works great and super fun. No issues with it or the seller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockingly Microsoft Xbox support has done great on getting my Xbox issue resolved and shipping me an entire new unit. The process of restoring the image was seamless. Overall the Xbox itself has held up over the years. Taken traveling as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X addresses the Xbox One X's weakest point: speed. It has a powerful CPU in addition to its monstrous GPU and has built-in SSD. You'll be impressed with the speed from the get-go. The initial setup was super fast and it even allows you to copy settings from the cloud that it backed up from your previous console. You'll be up and running in no time, and if you are a Gamepass subscriber, you'll have great games to play such as Gears Tactics & Tetris Connected. You'll have to be patient though as they download or as you apply the Series X optimization patches. While the delay of Halo Infinite's launch left a big hole in the launch lineup, it did not really bother me as I have more than enough launch games to play. Yakuza Like a Dragon is quite fun and looks fantastic on the console. Tetris Connected, while not a graphical showcase, manages to look quite cool and flashy, and is incredibly addicting with numerous online and solo game modes. The backwards compatibility truly shines and it is a joy going back to some of your favorite titles that perform better now with the power of the Series X. Forza Horizon 4 and Gears 5 never looked so good at 4K-60fps. The new controller is not a big change, but since I use the Elite 2 anyways, that didn't bother me all too much. I quite like how the new controller feels and it seems they made some minor yet meaningful tweaks to it overall. The bumpers seem more responsive to me and the share button is a useful addition. Looking forward to seeing what's next for this powerful console and I am very impressed with the overall package so far. Cheers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Gaming at its Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen gaming is awesome to say the least. I was fortunate enough to get my hands on both the Xbox Series X and also a PS5, and, while I am currently playing more PS5 (purely as a result of recent game releases, mainly Ratchet & Clank, a PS5 exclusive), Xbox Series X is second to none. Without having two identical TVs set up next to each other, it's difficult to directly compare graphics between the two systems, but I can honestly say that I do not notice any difference when switching between the systems. Both offer superb gaming experiences. If you are hesitant to take the leap to a next gen console for whatever reason, you will not be disappointed doing so. My one caveat is that, if you don't own a TV that's powerful enough to handle the output of these systems, I personally do not see a reason to make the purchase at this time. I had an older 55 inch 4K TV (generic brand, can't recall off-hand the exact brand, but it was not a Sony, LG, etc.) when I purchased both my Series X and PS5 -- I did so because I was also going to be purchasing a new TV around the same time -- and after playing on the older TV and my new TV (55 inch LG CX OLED), the difference is night and day. When playing the new systems on my old TV, I told my friends that it was hard to tell a difference in graphics as between the next gen systems and their older versions, but the new TV makes it plain as day. So, if you don't have the TV to power the Series X (or PS5), I personally would suggest holding off until you do. But if yo have the right TV (or are in the market for one), I STRONGLY recommend the next gen systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best game console ever really love all the game options and the fact people can’t hear you without a headset lol kinda comes in handy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Paid Retail for this, glad I was able to get one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a big fan of the Microsoft XBOX since HALO was first released. The Xbox Series X has not disappointed me in the least. Very powerful system with amazing frame rate and graphics. I have already spent countless hours playing it (coupled with the Xbox Game Pass). You cannot go wrong picking up this system.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Happy Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive and fast, the graphics are really good. We enjoy playing the Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    its great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good product and the gaming is awesome! Extremely happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son spends hours on this he love it best purchase ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched teams for the Game Pass and Availability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the move from Playstation due to lack of supply of the PS5, and honestly I couldn't be happier. Playstation really needs to counter Microsofts Game Pass or it's a no-brainer to which console one should purchase. As for the console itself, I love it!!! The SSD drive is such a huge upgrade over the standard hard drives of the PS4 and Xbox 360. I have been playing Fallout New Vegas and replaying the game with no load times and improved frame rates is awesome!!! I need to upgrade my TV yet to get 4k @ 120hz, but that can wait until xmas. If you are a gamer you'll definitely want to be playing on a TV that supports the faster refresh rate. Definitely not a big deal if you are a casual gamer, but I have a feeling a lot of new games coming out in 2023 will definitely be made to play on 4k @ 120hz. There are a lot more things I could mention, but mainly I just wanted to let any older generation PS fans like me that you definitely won't be disappointed in switching sides. *In case anyone from Playstation is reading this thank you for not giving a certain someone, who has purchased over 75 PS4 titles, an opportunity to buy a PS5. Microsoft is laughing all the way to the bank....so is my former high school English Teacher after reading this. All in all buy and Xbox Series X!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous graphics.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, gorgeous graphics, love the the controllers, compatible with most older game's, beautiful design, hub is easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smooth on any game I downloaded plenty of storage enjoyed every second

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday present for my daughter. She was having a bummer of a day, UNTIL she saw her present. She started cheesing real big and cried "happy tears". I bought it online and the next morning at opening it was ready. I walked in, gave my receipt, and walked out with the xbox. Very fast, very friendly crew!!! She loves her Xbox!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Load times

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are great, graphics are amazing, my 14 yr old is thrilled with this console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a console its very good, but I gave it 4 stars because of the games. At least the ones that I play are just way to short for the main campaign. I love the multiplayer aspect of the games but to much focus on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Actual Box for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been running this since the release date, no hiccups discovered yet and the heat dispensed seems average to me considering the power it is generating. The console is very heavy considering the size, which I thought would be awkward considering the shape, however it isn't. I do miss however, and I wasn't even paying attention all this time that some ports were removed, because since the Xbox One release they have been on all the consoles. The HDMI In and IR Blaster ports are gone, which means I now I have to fiddle with another remote in the occasional time I want to watch TV. Not a deal breaker, but be warned if this is important, you may have to route your setup differently. I do not use the controller so no input there, I prefer the Elite versions. Boot up time is very quick, and quick resume is awesome. It's nice to get back into gaming quickly and smoothly. I do not hear any loud fan noises or unusual bluray drive sounds. Dumb me at first placed the game disc in upside down (I have it standing up and didn't process the drive was probably backwards from what I would assume since it is close to the edge) and thought the drive was bad, the system failed to notice the disc was upside down and it didn't spit it back out. Guess I was too eager to boot it up and play. :) It was a nice jump from the Xbox X, but I could see where coming from an even older model would really be a wow factor. I am surprised MS didn't price these higher coming out the gate, but am thankful. The expansion memory card works flawlessly, however the size available at launch and the price of almost half the console doesn't make it worth it right now unless you really game a LOT of titles at once and don't have time to shuffle them around on the hard drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the Series X, what more do you need to know??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the first gen Xbox 1 console, the Series X is a flippin powerhouse for gaming. Great picture quality, fast refresh rate, seamless and lag-less gaming (not wired, I hear wired is even faster) and just an amazing experience overall. Quiet as a mouse, too! I ordered the console online, brand new, at $100 discount for store pickup and when I arrived to pick it up.. they handed me an “open box” (return) package. I expressed that I paid for a brand new console but they said they did not have any in stock. I didn’t want to wait another day so I said “I’ll just take it”. They were so fair about the mistake that they gave me a $150 gift card so I went and bought a second controller, rechargeable battery packs, and a storage drive. So I really can’t complain!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase, games are better played. Good picture

    I would recommend this to a friend