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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36571 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 36,571 reviews
  • Rated 5 out of 5 stars

    Couldn't be happier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! 4k60hz or 1080p@120hz both run flawlessly. This is my second one to my household I got the original at launch no issues whatsoever. This one is for my son for Christmas got it $50 off and delivered in 2 days. If console gaming is your thing you definitely need to get one of these. Oh and game pass is a must so many games to keep you entertained I honestly only bought 1 game last year because there is so much on game pass. New titles and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my purchase, definitely what I was looking for in a gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBoxRox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grew up on Xbox, this system is the best! My 11yr old loves playing this and my 3yr old loves to watch. Even got a “dummy controller” so he can play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer for me

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually not an Xbox fan but I have to say I’m quite pleased with this one. I love that fact it’s backwards compatible and you can lay games from the past systems even the original one. We all have those games we love to play. The system works well and is sturdy. I don’t have issues with rebooting or any other issues. Great picture for past and present games as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best XBOX yet! I have owned every xbox made and this one completely delivers. Great picture and graphics, along with the console’s ability to handle modern game technology! While the hard drive is large, a lot of these games eat that space very quickly. If you play games that require a lot of hard drive space and large updates, consider the expansion card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Randy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This XBOX series X is so much better than the Xbox one i previously owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XboxX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an Xbox do i really have to say much? Its works likes its supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Xbox never disappoints. Game pass on this is great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Doesn't have a lot of exclusives but really great performance and graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great and allows for running games at higher refresh rates and with more demanding graphics than a One X. For the price, you can’t beat the performance. My gaming PC can handle 1440p (6700 XT) but the cost of the graphics card rivals this entire system which has a similarly powerful GPU and more attention paid to optimization by developers compared to PC. Not to mention PC requires a monitor/keyboard/mouse/cables and this includes everything but the 4k TV you probably already have. You will want to pay greater attention to airflow with this system compared with older consoles though; With great power comes great heat. Storage wise, I never use a whole terabyte because I play one or two games at a time and just delete them unless I am actively playing them. But, added storage is a bit spendy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After 9 Months of hunting for an Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After so 9 months for searching the Xbox since November, on July this year I finally got my hands on the new Xbox, I love the graphics and everything, this is a 10/10 for me

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you were finally able to get your hands on one! We know your new Xbox Series X Console can sometimes be hard to come by, and we're thrilled you stuck it out. We're happy you are enjoying the optimized gaming experience it hosts! Thank you for sharing your thoughts with us, we appreciate it. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Deal on Both Products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a well built gaming system that satisfies multiple appetites in the gaming world. Being able to add the Game Pass to the package was important and necessary to really get the most out of my purchase. I am really enjoying my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skibidi Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great running and great game selection with high resolution. just make sure you have a cold room so it doesn't overheat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best transaction ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful and beautiful transaction.. best buy is the best for real!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous graphics.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, gorgeous graphics, love the the controllers, compatible with most older game's, beautiful design, hub is easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X addresses the Xbox One X's weakest point: speed. It has a powerful CPU in addition to its monstrous GPU and has built-in SSD. You'll be impressed with the speed from the get-go. The initial setup was super fast and it even allows you to copy settings from the cloud that it backed up from your previous console. You'll be up and running in no time, and if you are a Gamepass subscriber, you'll have great games to play such as Gears Tactics & Tetris Connected. You'll have to be patient though as they download or as you apply the Series X optimization patches. While the delay of Halo Infinite's launch left a big hole in the launch lineup, it did not really bother me as I have more than enough launch games to play. Yakuza Like a Dragon is quite fun and looks fantastic on the console. Tetris Connected, while not a graphical showcase, manages to look quite cool and flashy, and is incredibly addicting with numerous online and solo game modes. The backwards compatibility truly shines and it is a joy going back to some of your favorite titles that perform better now with the power of the Series X. Forza Horizon 4 and Gears 5 never looked so good at 4K-60fps. The new controller is not a big change, but since I use the Elite 2 anyways, that didn't bother me all too much. I quite like how the new controller feels and it seems they made some minor yet meaningful tweaks to it overall. The bumpers seem more responsive to me and the share button is a useful addition. Looking forward to seeing what's next for this powerful console and I am very impressed with the overall package so far. Cheers

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Happy Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive and fast, the graphics are really good. We enjoy playing the Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Gaming at its Best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen gaming is awesome to say the least. I was fortunate enough to get my hands on both the Xbox Series X and also a PS5, and, while I am currently playing more PS5 (purely as a result of recent game releases, mainly Ratchet & Clank, a PS5 exclusive), Xbox Series X is second to none. Without having two identical TVs set up next to each other, it's difficult to directly compare graphics between the two systems, but I can honestly say that I do not notice any difference when switching between the systems. Both offer superb gaming experiences. If you are hesitant to take the leap to a next gen console for whatever reason, you will not be disappointed doing so. My one caveat is that, if you don't own a TV that's powerful enough to handle the output of these systems, I personally do not see a reason to make the purchase at this time. I had an older 55 inch 4K TV (generic brand, can't recall off-hand the exact brand, but it was not a Sony, LG, etc.) when I purchased both my Series X and PS5 -- I did so because I was also going to be purchasing a new TV around the same time -- and after playing on the older TV and my new TV (55 inch LG CX OLED), the difference is night and day. When playing the new systems on my old TV, I told my friends that it was hard to tell a difference in graphics as between the next gen systems and their older versions, but the new TV makes it plain as day. So, if you don't have the TV to power the Series X (or PS5), I personally would suggest holding off until you do. But if yo have the right TV (or are in the market for one), I STRONGLY recommend the next gen systems.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Paid Retail for this, glad I was able to get one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a big fan of the Microsoft XBOX since HALO was first released. The Xbox Series X has not disappointed me in the least. Very powerful system with amazing frame rate and graphics. I have already spent countless hours playing it (coupled with the Xbox Game Pass). You cannot go wrong picking up this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched teams for the Game Pass and Availability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the move from Playstation due to lack of supply of the PS5, and honestly I couldn't be happier. Playstation really needs to counter Microsofts Game Pass or it's a no-brainer to which console one should purchase. As for the console itself, I love it!!! The SSD drive is such a huge upgrade over the standard hard drives of the PS4 and Xbox 360. I have been playing Fallout New Vegas and replaying the game with no load times and improved frame rates is awesome!!! I need to upgrade my TV yet to get 4k @ 120hz, but that can wait until xmas. If you are a gamer you'll definitely want to be playing on a TV that supports the faster refresh rate. Definitely not a big deal if you are a casual gamer, but I have a feeling a lot of new games coming out in 2023 will definitely be made to play on 4k @ 120hz. There are a lot more things I could mention, but mainly I just wanted to let any older generation PS fans like me that you definitely won't be disappointed in switching sides. *In case anyone from Playstation is reading this thank you for not giving a certain someone, who has purchased over 75 PS4 titles, an opportunity to buy a PS5. Microsoft is laughing all the way to the bank....so is my former high school English Teacher after reading this. All in all buy and Xbox Series X!!!

    I would recommend this to a friend