Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 36,771 reviews
  • Rated 5 out of 5 stars

    One of my best purchases - PS5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works wonderfully. I really enjoy playing my favorite video games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my son. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is there not to love about the Xbox? This allow me a chance to play games with my family members. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome system

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system super fast loading great graphics and sound on Dolby is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time Xbox user.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one console. Easy to set up. With Game pass ultimate it's a no brainer. Hundreds of games to choose from. 1tb of storage is a little on the small side with average games around 30-40GB. All of the streaming servives are also availible, to include Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Level Gaming System.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An AMAZING next generation console. I have the Xbox One S and Xbox One X. The Xbox Series X outshine both of them. It is definitely larger and heavier than the prior versions. Setting up the Series X was a breeze with the Xbox App. Literally took me 5 minutes to copy the One X to the Series X. The longest update download was for the Series controller, but with fiberoptic internet, it was not too bad. The controller is fairly similar to the Xbox one controllers. Just minor differences but if you use rechargeable batteries and controller craddle, the battery cover of the Series X is different from the One X or One S. So you can't use the battery cover of your old system. Also, the grip feels better in the Series version, which helps when you are playing any type of video games. I have been playing Madden 21 "Franchise mode" on the Xbox One X for 13 seasons now. I just moved to the Xbox Series X version and WOW!!!!! The graphics are so much improved and provides others views of the fans and stadium. The Next Gen Stats is pretty cool too! Booting the game up is much quicker. Just be warned that Madden 21 will need almost 50GB of updates to play on the Series X. Luckily have have two HDD with a total of 9TB connected to the Series X. Sound is AWESOME with this consolue. I hear more details within the game. As this being large, I had to put it on its side under my entertainment stand. I did not want to put it behind my 65" Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pinto to a Ferrari

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded this from the previous generation Xbox. With all the latest hardware improvements, the two things I noticed right off the bat were. The 4K with 120 frames per second are noticeably incredible in all the visual ways. The 2nd piece, is the performance. The start times compared to the old Xbox One are incredible. It’s like I upgraded from a Ford Pinto to a Ferrari.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My games and apps load 10x’s faster and the graphics look amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Birthday!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is thrilled with his new Xbox. It's exactly what he wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of shopping

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance. Easy on-line ordering & shipping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for gaming console. Super fast ans responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blew away my expectations.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X blew away my expectations. Game Pass is awesome. You get access to many games on day one. The unboxing experience went above and beyond. Feels like a very premium product. All the games look great in 4K. I read something about many older games being “enhanced” for the modern consoles. We couldn’t tell the difference between older 360 titles and newer Xbox One titles. Everything looks amazing in 4K. The new controller texture is better than previous versions and they added a share button. I personally like Xbox’s removable AA batteries because they last a really long time and are easily swapped out. Our Sony controllers are always going dead and sometimes we have to charge them up before we can use them. Sony has no option to change out batteries like Xbox controllers so that’s a bonus for us. Some people prefer rechargeable controllers and complain about paying extra for the Xbox charge and play kit but standard AA’s last longer than recharging so I don’t see this as an issue. The Series X is almost completely silent but it does push out plenty of hot air. It’s actually enough to warm a small room like a space heater (something to consider). I had to point the exhaust out to the hallway because the kids were complaining that the room was getting uncomfortably hot. There’s no more HDMI pass through which is disappointing for me because I really liked using that feature on older models. Overall, I’m very impressed. The monolith design seems very futuristic and the console is actually physically smaller than I expected.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share your thoughts on the Xbox Series X, we appreciate the feedback. We are glad you're enjoying the design and 4K. We hope it continues to impress!

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Highly recommend best buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent selection for purchasing and easy process for alternate person in store pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product and Best Buy was great. I love their financing options. Perfect place to buy my electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Faster and better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple. Games run with less lag and loading screens are faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perks of the Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series X is an outstanding system, its fast, quite, great graphics and best of all backwards compatibility. Found myself playing more on my Series X than my PlayStation 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shockingly Microsoft Xbox support has done great on getting my Xbox issue resolved and shipping me an entire new unit. The process of restoring the image was seamless. Overall the Xbox itself has held up over the years. Taken traveling as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX SERIES X REVIEW

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console that allows the entire family in on the fun!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The x

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazing and is fun to play and ready to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, and swanky. I love my new Xbox series-X

    I would recommend this to a friend