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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36572 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 36,572 reviews
  • Rated 5 out of 5 stars

    An Actual Box for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been running this since the release date, no hiccups discovered yet and the heat dispensed seems average to me considering the power it is generating. The console is very heavy considering the size, which I thought would be awkward considering the shape, however it isn't. I do miss however, and I wasn't even paying attention all this time that some ports were removed, because since the Xbox One release they have been on all the consoles. The HDMI In and IR Blaster ports are gone, which means I now I have to fiddle with another remote in the occasional time I want to watch TV. Not a deal breaker, but be warned if this is important, you may have to route your setup differently. I do not use the controller so no input there, I prefer the Elite versions. Boot up time is very quick, and quick resume is awesome. It's nice to get back into gaming quickly and smoothly. I do not hear any loud fan noises or unusual bluray drive sounds. Dumb me at first placed the game disc in upside down (I have it standing up and didn't process the drive was probably backwards from what I would assume since it is close to the edge) and thought the drive was bad, the system failed to notice the disc was upside down and it didn't spit it back out. Guess I was too eager to boot it up and play. :) It was a nice jump from the Xbox X, but I could see where coming from an even older model would really be a wow factor. I am surprised MS didn't price these higher coming out the gate, but am thankful. The expansion memory card works flawlessly, however the size available at launch and the price of almost half the console doesn't make it worth it right now unless you really game a LOT of titles at once and don't have time to shuffle them around on the hard drives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than my PS4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a Present for myself for Christmas and it was on sale before the price hikes a year later. Totally worth it. Eventually need to buy a memory card to increase storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Powerful Console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good graphics for the price, the Series X has a solid library of titles, and it is also backwards compatible with games going back to the original xbox. If have a TV that supports 4k 120FPS definitely set it up to run with the best picture possible, the remake of Ninja Gaiden 2 black looks incredible and definitely must have for the system!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best xbox I've had so far. All xbox one games work on it. Easy setup and the delivery was on time. Wish there were more series x games though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X is by far the best console out right now, with the Ultimate Game Pass making it all the more sweeter. If you can snag this system with the All Access Pass, I highly recommend doing so. I've been playing Xbox consoles for almost 20 years and Microsoft did not disappoint this generation. Next on the list is a better TV that can push the 60HZ refresh rate for 120 fps the X has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox didn’t work took it back they exchanged it no questions asked and now it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console yet. No lag very easy to navigate and has yet to give me any complaints to give

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect condition Xbox

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on my new Xbox worked perfectly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and husband both have one the love them lots of games to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grahpics are awesome and it arrived a couple days after ordering it online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X Black 1 TB

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the black 1TB Xbox Series X for my partner and he is absolutely loving it! The performance is top-notch. The games load incredibly fast, everything runs smoothly, and the visuals are stunning. The storage capacity is perfect for his needs, and the sleek black design looks great in his setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been a Playstation gamer but treated myself to this for a few exclusives (Starfield, Forza, Ori, etc) I couldn't miss out on. But holy cow. Gamepass is incredible! I've been playing all of the games, even things I never thought I would have liked but ended up loving. I'm like a kid in a candy store. Gamepass alone is worth the price of admission many times over. As far as performance goes I've had no issues and the visual fidelity is excellent. My only gripe is minor: the controller that's included uses two AA batteries, it's not a rechargeable pack out of the box. Which seems really dumb to me. Get it together Microsoft. But it's a small enough thing it won't lose a star, as the two batteries included lasted two weeks of pretty extensive gaming, which impressed me after the PS5 controller barely lasting two days on a charge. Tl;Dr glad I bought it, would recommend, get Gamepass ultimate if you do

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this console. Graphics are amazing and the thing is extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system, lacks games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, but lack of exclusives is a big problem. Switched to PlayStation. PS5 is the better choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool , the console is magical , and the best buy is really a great store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system that keeps on giving. Xbox gives me the experience I was looking for in a next-gen console. Game Pass truly unlocks the power in this beast without having to buy the most demanding titles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just WOW

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't in a hurry to upgrade since I have an Xbox One X. Wow, am I glad I did. Seeing is believing. The smoothness of the refresh rate is unreal. My TV is 4K HDR / Dolby Vision and has the standard 60Hz refresh. I don't find it's necessary to upgrade for the 120Hz refresh. Especially since many games will not actually run at 120FPS and instead will run at 60FPS anyways. I'm not going to drop $2.5K on a top of the line TV only to satisfy the occasional 120FPS game. Remember how your Xbox hardly ever downloads games and updates at full speed due to hard drive speed limitations? Gone. I'm tempted to upgrade my internet just because it's finally being utilized to the max. This device is a monster BTW. I mean a literal brick of power. It weighs a ton and yes it can be laid on it's side, which I prefer. I have reorganized my media center to accommodate proper airflow as it's basically a $500 space heater. Make sure you plan for airflow. Room for improvement: the default internal storage should be 2TB. Come on guys, 1TB of space is enough for 6-7 good games. It seems slightly cheap on Microsoft's part to stay at 1TB and charge $220 for only 1 additional TB as an expansion. Also: the new controllers are very comfortable and an improvement over the last gen. Why fix what aint broken? EXCEPT - the share button is a bit awkwardly placed. I've hit it accidentally at least 20 times. Better location? Maybe higher by the Xbox logo or perhaps on the top of the controller between the LB and RB buttons, so that you have to purposefully press it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Hell yea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console to date!!!!! Smooth running, fast loading, crisp graphics!!! I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the console and has had no issues with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, It Runs Super Smooth & Fast, Load Up Time Is Incredible Compared To My Older Console.

    I would recommend this to a friend