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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 36,771 reviews
  • Rated 5 out of 5 stars

    Couldn't be happier.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome! 4k60hz or 1080p@120hz both run flawlessly. This is my second one to my household I got the original at launch no issues whatsoever. This one is for my son for Christmas got it $50 off and delivered in 2 days. If console gaming is your thing you definitely need to get one of these. Oh and game pass is a must so many games to keep you entertained I honestly only bought 1 game last year because there is so much on game pass. New titles and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X IS the next generation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this amazing console from the best business in town. Much respect to Best Buy and their amazing customer service team who came through and had my pre-order ready for my household on day one. Lets get into it: Xbox Series X is THE next generation console. If you don't have one of these or its little sister, the Series S, you don't know what you're missing out on. The gameplay is extremely smooth. For those of us who went to the "other" side last generation its time to come back home. This console has the power, the speed, and its eerily quiet when you're playing it. If you want to take advantage of this system's power you're going to need a smart TV that at least outputs 4K resolution. I wouldn't worry about getting an 8K TV; even the head of XBOX Phil Spencer isn't certain whether 8K will ever be the standard in gaming. The UI is standard across all XBOX consoles, very clean, smooth, and sophisticated looking. If you buy this console you'll need Gamepass. Get the Gamepass Ultimate, for $15 per month you get Gamepass Ultimate which includes Xbox Live. Gamepass unlocks tons of games you can download to the 1TB SSD. Need more space? Best Buy offers an expanded SSD which I believe gives you another TB of space. And you don't need a screwdriver to insert it; you just plug it right into the USB port in the back. Launch titles are scarce but that is the case for any console at launch. With the Zenimax (Bethesda) acquisition XBOX owners have alot to look forward to in the future. Get your hands on one of these while you still can! Its worth the money!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your in-depth thoughts about Xbox Series X. We're glad that you consider it to be THE next-generation console and that you're enjoying its overall power, speed, and quiet operation. It's great to hear that you consider Xbox Game Pass Ultimate to be a must-have service, too. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great very fast great graphics glad stepped up from one x to series x

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing speed and Graphics. This Console is a jump in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hardware and more

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is an excellent gaming machine and all around media device for the TV. Of course it's great at playing games, as the PS5 is as well, but as far as usability, network reliability, consistency, and the ability to play an extensive back catalog of games from their previous consoles, the Xbox is the choice to go to. It's easy to use and navigate the menus, has better network speeds for downloading games and less lag when playing multiplayer online. On top of playing games its great as a media center being able to play disc based media, as well as stream music or your go to streaming service for movies and shows. Certainly other consoles can do the same, as I spend time on them too, but beyond the couple exclusive games I enjoy to play, the ease of use, network speeds and speed of the Xbox's online services keep me there with it being the go to for not just gaming, but everything else too. The only thing you're left with wanting is larger internal storage because the new generation games take up a lot of space and if you want to play them to their full capability, they have to be on the internal storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really nice. I've had my xbox one since 2014 so it was time to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX, Constant Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this via the app, quick turnaround, easy process. The console is great, we were replacing my son's XBOX ONE X as games are coming out that will no longer be supported on the previous gen. Already having an established Microsoft Account History, set up was seamless. Console is fast, intuitive and delivers as we have come to expect from the XBOX line. If I had to pick one con, it would be the storage capacity. We have an external HD to solve that, but that is an additional expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product that arrived on time and have yet to have any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. I love the disc drive still. I wish more storage was included and the expansion cards werent so expensive. Everything works great though and the console runs great a year later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system. Quick gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. The instant on and quick resume functions allow you to turn the device on and be playing a game within seconds. With XBOX now adding more AAA games day one to gamepass, there is plenty of fun to be had without having to buy full games. You can pay for a month and see if you want to play numerous games, then cancel, and purchase the games you didn't beat and still want. Rinse and repeat as necessary. Cons: As with other systems, internal storage needs increasing with the size of games, but cloud saves means you won't have to worry about losing progress when you delete off of the device. The controller is very loud compared to the Dualsense on the PS5 and feels a bit less premium but that is a comparison that not everyone will make or need. The controller feels great in the hand and there is virtually zero latency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best XBOX yet! I have owned every xbox made and this one completely delivers. Great picture and graphics, along with the console’s ability to handle modern game technology! While the hard drive is large, a lot of these games eat that space very quickly. If you play games that require a lot of hard drive space and large updates, consider the expansion card.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game system works great great pictures I play every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun for the whole crew! Love that it has real discs still.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an Xbox from Best Buy, and it's been amazing. The graphics are stunning, and the gameplay is super smooth. The setup was straightforward, and the interface is user-friendly. The selection of games is fantastic, and the online multiplayer experience is seamless. Best Buy provided excellent service, making the whole process easy and hassle-free. Highly recommend this Xbox for any gaming enthusiast!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Amazing! Super fast, easy to use, and I love the new design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great produce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The driver handed me the package directly and was very nice. Also the package arrived early which is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Powerful Console, but not much storage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the most powerful console, but it's a little lost on me. I had an XBox One X, so I am a little salty that it had such a short shelf life. However, this is a lot snappier to load. Kind of sucks to only have 1TB, as that is used up quickly. An external USB drive is an option for older X Box One games. To get Series S|X games to play, they have to be installed on the high-speed internal storage, or a special module needs to be installed. Kind of a bummer, but I understand why that is. My limited number of games really ate up the space quickly. I think the controllers feel cheaper than the predecessor. They are good. I just think they made them feel lighter, in order to encourage controller upgrades. I can't even read the should button/trigger labels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift, will have one happy kid Christmas morning

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids got for Christmas and they love it!!! Graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console and all the compatibility with it

    I would recommend this to a friend