Customer Ratings & Reviews

Purchased as a Christmas gift, will have one happy kid Christmas morning

I've been wanting to get this console since it came out, but $499.99 to much for me. First time I saw the price came down since 2020 when the console was released. Others websites had the same reduced price. $449.99, but Best Buy had the best deal. With the purchase it came with a gift card of $50.00 that was sent to my email address. I used the $50.00 on a WD 1 TB SSD Expansion Storage Card. The card was on special too; so with the $50.00 gift card I used it and the storage card came out to be like $83 something. Awesome console. XBOX is the best. PS5 ok. I'm more of an XBOX fan. I love Best Buy. I've been a shopper for more than 20 years I think. And I think I'm still an Elite Member. Best Buy your Awesome. I hope you'll be in business for many more years.

Love the console zero complaints. Super quiet and my games look great.

I’ve been an Xbox gamer since I was 7 and started with the original Xbox. Now 19 years later and the Xbox series X in hand, it’s just as awesome as it was all those years ago. 4K clarity and buttery smooth FPS is just amazing, well worth the money. If your thinking of buying this, stop hesitating and just do it. If you see it in all it’s glory first hand pick it up and run, but pay for it of course haha. Have fun.

Very fast love this console it is the same as previous Xbox but performs much better

To start, I'm playing on an LG 4K OLED and ever since the "Red Ring" fiasco on my 360 I have moved solely to the PS side but decided to give Microsoft another shot. I will say, I'm pretty happy with this one so far. I wouldn't put either the PS5 or the Series X over the other since I have played them side-by-side and as far as I can tell they are pretty even in performance. GamePass is a must if you don't like sticking to one game for months and, for me, that is what pushes the X just into the 5* range. Graphics wise, it isn't "OH MY GOD!" revolutionary but I will say they are amazing and I'm looking forward to more next gen games to come out in the next year or so to really start utilizing the power this thing has. As for looks, I'm not sure why everyone keeps saying it is super sleek and sexy and all that...it's a black box. It's not bad in my opinion but it's still just a big black brick. The black 360 was "sleek", I don't think people know what that word means. Set-up was super easy and my account from 13 years ago was still there so that was a plus. Not a huge fan of having to pay extra for a rechargeable pack or replace batteries in the controller but at least they last a while and they last longer than a charge on the PS5 and 4 controllers. Unless this console dies in the next few months, Microsoft has scored a few points in my book and may have won back a customer finally.

This item is working great, and the graphics are excellent.

Excellent console, great titles from microsoft, im enjoying it so much

Console has had a rocky start with some issues so far, but it's sounding more and more like optimization with particular games. All in all, been smooth with everything else, especially playing older games. Hopefully a patch should correct issues soon enough. I'm also not as concerned as the One X had similar issues when I received at launch (games would freeze in game, and hard reset the system). That was eventually fixed and I didn't experience it any longer with the One X. Now, I've only experienced this playing enhanced games, like Call of Duty. It has become less frequent, but still just something to take note of. Haven't had this issue with any other applications or games that weren't optimized (or Xbox one titles). The UI is basically identical to that of the One X, and runs very smooth. Dynamic backgrounds, as well as some other customization features are also welcome. Controller is also very nice that it comes with, although the stream button between the Start and Select icons can be easy to hit when playing games. Another bonus if you're coming from a previous Xbox such as myself, is that all your accessories will work on the new Xbox. I have used previous controllers, hooked up my external hard drive (was a Samsung 3TB), and obviously the games will crossover onto this from previous. Overall, the console is fantastic, and from the optimized games I've seen so far, it has serious power and potential. I'm a bit bias since I'm coming from Xbox previously, but it's a great system all around.

Killer unit, it's done everything I've needed it to

My son loves the Xbox and playing all his non sport games.

Great service and more ten out of ten recommende this

Awesome product. I wish the internal storage was more but it's not a make or break for me.

Excellent product this upgrade work above and beyond

As a long time gamer and avid xbox buyer, i'm extremely pleased with this system. The difference between this console and the OG xbox one is night and day! The first day I played on it I found myself going back to experience what the graphics and gameplay were supposed to look like on games like Battlefield 1, RDR 2, and Assassins Creed: Odyssey. The look and feel amazing after the upgrade. Ive been playing on 4k TVs since early 2016 and always thought the graphics look dull and to be fair a One X would have helped up the resolution, but I could never justify spending the money just to upgrade that aspect. Extremely pleased in the build and look of the console itself. I wasn't too ecstatic when the Xbox one came out with the glossy black that was easily susceptible to scratches. The Xbox Series X with the matte finish makes it look sleek and professional. More of a modern piece thats fits an apartment rather than an actual console. Overall, I love the Xbox Series X and can't wait to see what the future holds for both of these next generation consoles! PS - whats the point of leaving a negative review if you weren't able to buy one? I understand the frustration with scalpers but that has always been an issue and always will in a capitalistic society. Don't put out that negative energy because in return it will just bring you bad energy. Just breathe and be thankful. The energy you emit is the energy you receive, so be positive.

Perfect upgrade from my Xbox One with the perfect power

Great console. Enjoyed the free and cheap upgrades on xbox one games. So far enjoying the high graphics and playing on the tv with the wife. Highly recommended. Also don't forget to turn off auto capture. Wish the console had a 2tb option for the interior base storage, the 1tb is good but need to be upgraded as games are so large anymore its hard to justify the smaller option. The 2tb expansion card is almost as much as the console itself so I can see why they left it as is but wanted to point out that storage may be an issue if you like having all your games loaded onto the console. Controller is so good not 100% what changed from the xbox one but it just feels better. Overall 9/10 item just wishful thinking for the larger storage.

Great game consul. Starts quick and works great all the time.

My husband loves his new xbox. He plays with it every day

The last Xbox I had was the Xbox one s. What a great device, hopefully this one lives up to my expectations as well! I will say, my girlfriend and I were playing Diablo 4 on the old Xbox and it was pretty stuttery at times, on this one, it's absolutely beautiful. Same for split fiction and baldurs gate split screen.