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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 36,771 reviews
  • Rated 5 out of 5 stars

    Xbox X Rox!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best console for my son. It works amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Gaming Machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Microsoft did an amazing job for this beast. And exclusives are continuing to grow! Would recommend getting extra storage with games getting bigger. Hopefully in the future these systems will have increased storage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox x series RULES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its the best xbox yet!!! way better then play station. the kids LOVE IT!!! seamless smooth game playing

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Great but runs hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and has all the newest games I want to play. It runs fast and gaming in 4k is awesome, the only downside is how hot it makes the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Performance System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highest performing console I have ever owned in my life!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Thos is what console gaming should look like!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are within striking distance, this is the store to visit! The service here is next level. Multiple visits, Multiple great experiences. XBOX X is the way to go. Long time Xbox and Playstation user and frankly, these win!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, wasn’t difficult to purchase, loads fast and simple to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product!! Highly recommended and will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is incredible. Great service from best buy. Easy payment options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value and gift idea for the holiday for any gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advice and review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything Microsoft promised. Fast, powerful and No issues, works very well. Quick resume is other worldly. I would only recommend waiting to buy this ONLY if you’re going to upgrade your monitor/tv to a COMPATIBLE 4K or 1440p, (((((HMDI 2.1!!!!)))) (120hz-144hz refresh rate/frames per second). And they’re going to be obo $800-$1,500 on the cheapest finds. Otherwise, you’ll still be gaming at 4K or 1440p, ( 60hz refresh rate/frames per second) Another words, you basically just bought another Xbox ONE model for series x retail price if you don’t upgrade lol. Another thing to keep in mind is the 1tb expansion card upgrade as well. ($210-$220), if you don’t get this you can only take advantage of 5-10 games for the quick resume option, depending on its download size. You can still use last gen external hard drives, but there’s no quick resume for using that storage option. It’s probably better to wait for that too if you do get the console and tv/monitor upgrade, until the prices drop on storage and or there’s more storage size options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and stronger than my previous xbox, I can resume where I stayed before, almost no loading times,

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphics, much faster the previous xbox, awesome fun.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the Xbox One. A lot faster and better graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should. Thanks best buy you made my shoping an amazing adventure ❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best game console ever really love all the game options and the fact people can’t hear you without a headset lol kinda comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i am so glad to get it at best buy store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's fine...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely use this thing tbh, but I also have a PS5 and a Switch, which I use more frequently, but that is a preference. I definitely think the backwards compatibility and Game Pass are its greatest assets, because if I boot up this system, it's usually to play an older game, like Conker: Live and Reloaded or Metal Gear Rising: Revengeance. Just... don't upgrade from an Xbox One X like I did... it really isn't worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A dream came true

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting to buy it since it was relased in 2020 and finaly i got my wish on black Friday. If you want to enjoy the full capacity of the console and have the money saved. Get a 4K TV and enjoy the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST one yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I'm super shocked I even got one. Best Buy had (what seemed) to be a fantastic way to thwart off most bots. Now on to the Hardware. I am very aware about the PS vs Xbox console war going on, and don't get me wrong, I would have settled with either this year. However, I am secretly blessed I got the Series X. I switched over to Xbox about 10 years and have not looked back yet, until almost this year, but the gaming gods brought this back in my house again. I am so pleased with the way this thing runs. 1st, and most impressive, is how quiet it is. Mine does sit on its side in a cabinet TV stand and my last one would spin up when it gets a little warmer in there, but this guy does not make a sound. I love it. Now of course, the performance. We all have seen the what this baby is packed it, and oh boy, it does not disappoint. AT ALL. The load times are almost magical. I still love how I can shut off the machine, and log back in (even a week later) and it jumps right into my game, literally right where I left it. My character is still chilling in the same spot waiting for me to continue, like I never even left. I know the games are still catching up to the technology, but I'm glad I'm ready for what it does. With that being said, the games that are supported for this series, are absolutely B-E-A-utiful. Microsoft really have outdone themselves this time with the design, hardware, and price point. I love it. Ill continue to ride this train!

    I would recommend this to a friend