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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34445 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1573 Showing 31,441-31,460 of 34,445 reviews
  • Rated 4 out of 5 stars

    Greatness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest console ever made the only draw back is Microsoft is still working on its first party lineup... Other than that this is a must buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console videogame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good videogame console!! a lot of videogames available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphical upgrade from a One X. Games look and run better than ever. The controller is the only complain I have, its too much the same, especially when comparing to a PS5 controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t believe I actually had the chance to buy the X Box I couldn’t be happier. Also very happy that Best Buy has a great security system so that it gives others a chance to purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great graphics and fun games to play. the worker originally handed me a damaged box and was not happy when i asked for a non-damaged box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting Better by the Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out a bit buggy... but seems to be stabilizing now! Box is crazy fast for load times, etc. To take full advantage though you will need a nice “current” Quality 4K TV for sure!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good under $400

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good deal at $350, PS5 is overall a better experience

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New price is wild

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is crazy... been out for 5 years and they raise the price $150. Then wanna make it deal of the day at $35 off is wild... and best buy that its insulting.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great console. Needs some fixes.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are great and games load super fast. Definitely worth the upgrade from xbox one. There are some software issues with controllers disconnecting randomly and some game crashes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adam,

      We're glad that you're enjoying the enhanced graphics and speed of your new Xbox Series X. If you're still experiencing issues with controller disconnects and game crashes, our team at Xbox Support may be able to help. We recommend troubleshooting the problems here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    xbox burthday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. He has used and enjoyed xBox oroducts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well during my purchase, thabks for your help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Due to game pass xbox has the best system out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big jump up from the xbox one i had for 5 years. Every game runs faster and is graphicly better. Lost a star due to no games out for it yet and trying to get one is just dumb luck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking console, has potential...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very powerful console. Unfortunately, at this moment, they're not many exclusives for the Series X. Hopefully that'll change next week(E3). Slick and minimal looking console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rick,

      We're excited to hear you love the enhanced and optimized computing power your new Xbox Series X Console hosts! Thank you for sharing your thoughts, we appreciate it. While new games are on the horizon, we recommend pairing with Xbox Game Pass Ultimate in the meantime, to truly unlock your system's potential. Gain instant access to hundreds of exciting titles all with one, easy-to-use subscription. Find all you need to know to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Awesome system but no next gen games out yet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this console on launch day, and as of today (5/23/21) I’m still waiting for a next gen exclusive. Save your money and wait until next gen games are out for this system.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your experience with us. We appreciate it! While we wait for the latest games to be released, we recommend pairing your new Xbox Series X Console with Xbox Game Pass Ultimate. Gain instant access to hundreds of player-loved game titles, gathered from across all genres and styles of gaming, with one, easy subscription. Find all you need to know to launch your experience to the next level, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good next gen console, ssd is a game changer. I like the quick resume, too bad it doesn't work all the time. Not much games for it, although backward compatibility is nice to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only played black ops and war zone on it so far. It’s a little buggy at times but I think that’s game software more than the Xbox it’s self. Set up was easy and it has some great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the Xbox product for years now, only reason I couldn’t give it 5 stars was the controller pairing issues that seem to happen daily. Has anyone found a permanent fix for this?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! I just wish it had more storage. Most new games are 100+ gigabytes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console…terrible handling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is amazing!! My only complaint is how it was handled between warehouse and my hands. It appears the box had been dropped or banged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system with one flaw!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X-Box needs to provide the abilty to add a sound system to the unit. It is very combersum to try and jerry rig sound out!

    I would recommend this to a friend