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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34445 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1574 Showing 31,461-31,480 of 34,445 reviews
  • Rated 4 out of 5 stars

    Xbox X

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast console great graphics and video streaming fast internet connection high quality Xbox love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade the Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for the next generation of games. They definitely lose a star for the controller. No upgrade or not in the same level as PlayStation when it comes to the controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying your new Xbox Series X for the most part. Thank you for sharing your thoughts and feedback; we hope you have fun playing games with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, load times are great. I was really hoping for a new menu UI rather than the same one we’ve been working with for years with the Xbox one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is Awesome! Great graphics!! Many games and options!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Show us the games Microsoft!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console just keep in mind your going to need internet prior to setup and Xbox backward compatible games requires a one time internet download then you can play offline if you wish

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that I can say is that is a good product and good quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. First time using Xbox, switched from Playstation. Only issue is my right trigger on my controller is starting to stick. I've heard other people having the same problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for a gift for my boyfriend he loves it ! 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture and Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality picture and the game play and loading time is unbelievably quick compared to my original Xbox One. Great console to go along with my OLED TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, hard to find but if you do find it in stock, 100% worth it. Playing heavy games at 4K it stays whisper quiet. No jet engine on this thing. As I said hard to find.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled to hear your new Xbox Series X Console is standing up to the stress test of hard gaming! Whether it be the optimized computing power, whisper-quiet operating noise, or simply the whole package, we couldn't be happier you are enjoying your experience. Thank you for sharing your thoughts with us! And, if you're looking to further amplify your gaming, try pairing with Xbox Game Pass Ultimate! Get instant access to hundreds of player-loved titles, all right here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Love my Xbox purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a blast with my new x box purchase. Display is clear and seamless with gaming action.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Graphics

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console the graphics are amazing games run a lot smoother my only issue is storage it’s has 1 TB and I’m coming from a gears edition 2TB I had to purchase a 2 TB memory card for $70

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. Only thing I wish is that there were more games that utilize the power it has. But I knew that going in. Now just waiting to find a PS5 to complete my man cave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy Spouse, Happy House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase for my husband. Transaction and Customer Service with Best Buy went as smooth as it gets. There has been some up and down but that is with Microsoft and not Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets a bit hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well can get very hot recommend standing up right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good console, definitely updated and still running great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the Xbox X! Big improvement over the one S!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, very powerful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, very powerful, and good for Xbox fans. Not a lot of good games that I can't play on Xbox One though. Aesthetic is very nice and fits neatly under my TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this reminds me of the Xbox one. Nothing really stands out but I enjoy the games and there may come a time where certain games may be Xbox only

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it about 3 weeks ago & it was 1 of the best decisions I’ve made yet

    I would recommend this to a friend