Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34445 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1575 Showing 31,481-31,500 of 34,445 reviews
  • Rated 4 out of 5 stars

    One x/series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much new here. The output is powerful but it is essentially just a rehash of the previous. Worth getting if you love Xbox. Also worth holding off on getting until more games are out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X for the win!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lasted an entire year and is still going strong. Highly recommend the series X as it has tremendous graphical power and is as silent as the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve had yet. Switched to Xbox after being a loyal PlayStation fan, and I’m glad I made the switch. Xbox GamePass has the entire family enjoying games due to game offering that appeal to everyone. This console also has very good cooling system. It may not be as sleek as the PS5, but the cooling system allows for much better airflow compared to PlayStations case designs. I went from a ps4 Pro sounding like a small jet running in my living room to a silent running Xbox console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next gen gaming, next gen prices.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen gaming for next gen prices. Have tested the Series X and the PS5 for about 4 months now. As a lifelong gamer, my honest opinion is that it shouldn’t be more than $399.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor glitches here and there (as expected) with new consoles, but nothing a restart doesn’t fix graphics are awesome ... remember you need a 4K 120fps tv to get the best performance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the console and the controls is a big gamble

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xmas gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun gaming station. Played Starfield and it looks amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast next gen

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fast, definitely the most noticeable thing about next gen. Will need to upgrade... everything. New tv, new headset, but glad i was able to get one! Its not as big as they made it seem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good - but makes me wish I got the PS5 instead...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of games on launch, and really liked the software interface to manage the central gaming experience. That said, the performance isn't up to par to (as per reviews) to the PS5.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    broke after 20 days of use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to send it back to xbox to get it fixed with the soft ware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best xbox console you can get

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a definitely a nice upgrade from the one S and even the series S

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good could be better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift. Person loved it. Internal drive is small with the size of games today. Already bought an extension drive and even thats half filled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, faster than regular xbox 1. A lot of storage

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase helping a coworker to get this hard to obtain item. There were very excited to get it and have enjoyed it since. I already have a series x. I got it for the backwards compatibility. And as I feared - my obscure tastes were not backwards compatible. Had the same problem with the original xbox to the 360 as well. Frustrating that I cannot play the disks that I own, but I can pay for (again) and download the game. May try giving gamepass a try - looks to be the best feature.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for helping your coworker get their hands on a new Xbox Series X. We're also glad that you're enjoying yours, too. Digital games that are backward compatible with Xbox Series X are also backward compatible if they come on disc. For a full list of backward compatible games, please go here: https://www.xbox.com/en-US/games/backward-compatibility

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast loading console but the disk drive is loud. I do love how small it is it do not take up as much space as my original xbox one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs more hd space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well - 1T is not nearly enough for several games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as should and expected. No know issues currently with the console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and game selection. You have to leverage game pass to experience all the games. Only concern is a small internal hard drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console, great design and very performant.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical Xbox quality and issues

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with the purchase. I’m a little disappointed with the proprietary storage feature that doesn’t allow for a previous Xbox certified external ssd to store certain games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Series X for the most part. While games that have been optimized for Xbox Series X/S may not be played from a standard external hard drive, Xbox 360 and most Xbox One games may be stored and played from it. Thank you for sharing your thoughts; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft