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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34445 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1578 Showing 31,541-31,560 of 34,445 reviews
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has connectivity issues in terms of syncing the controller to the Xbox. Other than that performs like it’s supposed to. Wait for newer models to come out before purchasing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pedro,

      We're glad that you're enjoying your new Xbox Series X. If you're still experiencing connection issues, please make sure that you've upgraded your Xbox console and the firmware in your controller.

      Still experiencing an issue? Reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good. PS5 is better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots to like about xbox and gamepass. The reason I gave 4 stars instead of 5 is the controller is inferior to the Dualsense controller on the PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me n my husband brought this for a bday gift, very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade I dont regret my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasnt going for the x since i have the s with 1tb ssd but i was getting massive fps drops everyday on the s meaning everything felt slow and not smoothly so i went for the series x and let me tell you am happy af i just couldn't believe it all my problems went away like magic it was a dream come true no more fps drops everything felt fast and smooth and very quick response time better then my series s awesome powerful machine the series x was definitely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I'm excited.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's heavy like a cinder block but fast as all get out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great works as it’s supposed too

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what and Xbox does lol run games it has great picture and controller feels nice.still confused in why it’s not rechargeable yet lol. Quite and sleek

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely upgrade if you haven’t yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the graphics on it are so nice. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but do not like the fact that even games on disk is still installed, which is ridiculous, there will never be enough memory if you have a large library of games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome kids play nonstop Awesome kids play nonstop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Works as should. No problems with system nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next gen has arrived

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Xbox. Can’t go wrong with it. Just waiting for a star field and fable to release.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox dope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox series X is an amazing console. Still needs for console exclusives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets expectations

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system doesn’t have anything mind blowing quite yet but the system runs fast and can be used adequately for streaming and has free upgrades for most last gen games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you are taking advantage of the backwards compatibility and optimized computing power your new Xbox Series X Console has to offer! Thank you for taking some time to outline your experience for us. And, if you're looking to build out your game catalog, try pairing your new setup with Xbox Game Pass Ultimate! In doing so, you'll have instant access to hundreds of player-loved favorites, hand-picked from across all genres of gameplay. Find all you need to get started, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it while on discount! Paid $350 for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not much different from previous gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console runs very well, significantly better than my previous console but it struggles with Black Ops Cold War though I've heard that is an issue with the game not the console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console, was hard to get but considering how limited they will be in the future it was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine . PC video cards are extremely expensive and i felt this was a great alternative to that. I hope that vid cards come down soon..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2021 & beyond

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both next gen should’ve released this upcoming fall 2021. It has plenty of potential. Fingers cross for E3 and new titles that take advantage of this system power

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad experience with this console. This is our fourth X Box. We bought this as a Christmas gift for our kids. When we initally launched it, we received a message that a software update was needed, we ran this. Part way through we received an error message that it was not able to update. We went through all the troubleshooting steps on Microsoft's site and ended up having to manually download the update onto a usb flashdrive and install it that way. This seemed to work until we attempted to install a game and the installation continuously failed. We were on wifi so switched to a hardwired connection to rule this out as the issue. When we attempted to open the console settings to update the network setup, we received a new error message about failure to access the settings. This troubleshooting step instructed us to power cycle. When we did this, the console went back to showing the original update message and error code and we were right back at the start. We have been trying to troubleshoot for 5 hours now and the console basically a brick. Waste of time. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bad controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system held back by the controller. First Xbox purchase, but now returned. Being used to PS4 and Switch, I found the controller to be extremely inferior. The clicking rounded D-pad, clicking bumpers, small surface area of the concave sticks, rounded face buttons, narrow surface area of the triggers and lack of forceful rumble all contributed to making this the worse controller I've used. I hope a revamped controller is in the works because I think the machine overall is great.

    I would recommend this to a friend