Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox series x is a great next gen console. It a fast console with amazing graphics. My only complaint are the lack of exclusive content that haven’t realized yet.
I would recommend this to a friendXbox series x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half my games don’t work and my disc drive doesn’t download game But 4K and 120fps gameplay is nice Would like a replacement tho
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Great console
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome console. Super powerful. Great to game on.
I would recommend this to a friendGreat console, but no must-buy games at the moment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great console to play your Xbox One, and backwards compatible 360 and OG Xbox games (often with enhancements).
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled to hear you are enjoying the backwards compatibility and optimized gameplay your new Xbox Series X Console provides! Jumping into old games with these improvements is a great way to being enjoying your new unit. Try pairing your console with the Xbox Game Pass Ultimate, where you can find over 300 of the latest and hottest titles from across all genres; all available to play now: https://www.xbox.com/en-US/xbox-game-pass
Happy Gaming,
Brad - Xbox Customer Care
Xbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new XBox!! Highly recommend buying it. Great graphics.
I would recommend this to a friendNext GEN is Here!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great next gen console. I preferred the PS5 because I already got PC and all exclusives of Xbox are on PC as well. But nice little compact console compared to the new PS5!
I would recommend this to a friendXbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason when I turn it on makes a loud noise for a sec goes away anyone else experienced that?
No, I would not recommend this to a friendA Xbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. It's a new xbox. Such a cool gaming system.
I would recommend this to a friendNot excited!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion the design of the new Series X is very blah, but aside from that i was kinda dissapointed in the inital startup as well. I dont know what i was expecting but with a new system i didnt think it was going to look exactly like the xbox one. I do notice the speed difference but that about it. Maybe im not up on all the series x can do so i guess i'll have to watch youtube to fi d out.
I would recommend this to a friendFantastic when it works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This console is a power house. Gears of war 5 runs and looks fantastic. Older Xbox one and 360 games also get a boost in framerates and visuals. My only issue is the my new console just shuts off when playing taxing games like Gears of war. I will be returning and get another one in the future if I'm lucky. The 3 stars is because of what I think is a faulty power supply.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with shutdowns when playing certain games. If it seems like the console is overheating, we recommend making sure that it's placed in a well-ventilated spot and that its vents are unobstructed. Our team at Xbox Support may also be able to help here: https://support.xbox.com/en-US/help/hardware-network/console/console-turns-off-unexpectedly
Hope that helps,
Chuck
Xbox Customer Care
Series X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this new console. I’m glad I was able to get one during preorders instead of having to wait until now. Best Buy was definitely a good call for the preorder!
I would recommend this to a friendBest console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved it , he says it works well and has great graphics
I would recommend this to a friendGood not Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a 360 i love the massive step up. Only as good as your internet
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, works well and the games are great!
I would recommend this to a friendXbox series X
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox series X does not disappoint. I really love it
I would recommend this to a friend10 year old approved!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 10 year old is very pleased as her old model stopped working.
I would recommend this to a friendExcited for the future of Xbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system just not a lot of games yet. The quick resume feature worked well at first but is no longer working for me. I assume this will be fixed in a future update.
I would recommend this to a friendX box man
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its the new x box and i love it the spacial effect is great love the speed the size is a little big but no noise come from it
I would recommend this to a friendGreat when running but freezes/crashes often
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have been an Xbox fan. Was excited to get my hands on the Series X. I've had my for 3 months and can only play for 30-40minutes before the system freezes and crashes back to the dashboard. I've tried everything to keep the sytem from crashing but no luck. About to send it to Microsoft for service. Great system when it runs correctly though.
I would recommend this to a friendIt’s aight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but games still crash on this system when they don’t for the old gen systems. Doesn’t make much sense. I would not pay anything over retail for this system.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matty,
We're glad that you're enjoying Xbox Series X for the most part, but sorry to hear there are issues with game crashes. Our team at Xbox Support may be able to help! Troubleshoot the problem with them here: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution
Hope that helps,
Chuck
Xbox Customer Care