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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34450 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1584 Showing 31,661-31,680 of 34,450 reviews
  • Rated 4 out of 5 stars

    4k player broken

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a xbox fanboy. With that said why did MS put in a 4k player but not fix it to run blurays properly?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Backwards Compatible and more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console runs quiet and plays all of your Xbox one, 360, and OG Xbox games. Plus it boost the frame rate as well as the graphical fidelity of the older games!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoying it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it so far. Just not enough New Games to see what power this thing has. Works well like the options. Just wish they left the intergraded tv tuner.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying your new Xbox Series X Console, and the next-generation gaming experience it hosts. Thank you for taking some time to share your thoughts with us! While new games are on the horizon, we recommend pairing with Xbox Game Pass Ultimate in the meantime. In doing so, you'll have instant access to our catalog of player-loved and classic game titles, hand-picked from across all genres of gameplay. Find all the info on how to get started today, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, it's not too bad of a console. With all the hype and waiting to get it, I was expecting a little more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    From playstation to XBOX

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always be a playstation person but this is a great system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but no exclusives at the moment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im really enjoying it so far and one can hope down the line what awsome games are coming out, but as for now it has no exclusives games to show its raw power.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great System, bad environment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface of the Series X is too simplistic for my taste. The game library seems to be lacking compared to playstation, and they seem to push gamepass down your throat! Id rather just stick with my playstation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game pass is what sold me, plus full backwards compatibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome system, if you can get one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great system, too bad there aren't any console exclusives...yet. FYI, make sure your TV is compatible so you get the most out of the new console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate you taking a few minutes to share your thoughts with us! We're thrilled you are enjoying your new Xbox Series X Console, and are reaping the benefits of your new system already. While there may be limited exclusives currently available, pairing your new console with the Xbox Game Pass Ultimate can instantly unlock more than 300 game titles from across all genres. Find out more here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Cool appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool system , it read my 2 tera bite pretty quick .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed an upgraded Xbox, and this seems to work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X Top Dog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SSD drives significantly improve startup and response times. Great support for older games kept on external USB 3 drives. Impressive backward compatability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an Xbox, yo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody wants one. So it must be great, right? Tough to get but thankfully Best Buy isn't jacking up the prices or bundling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System runs smooth and fast. I have experienced some unexpected freezing but I think that is at the fault of the games I play. There have been some occurrences of when my Xbox shuts completely off. However, I just restart my console and things seem to run just fine after that. Hopefully, these will be fixed as the console is optimized and updated. Overall, I like the design but it does seem overpriced for what you get at the time of launch. System is easy to setup and use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bearable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long loading screens on starfield, must buy rechargeable batteries, and limited storage capacity drops this to three stars. Purchased it for 350 instead of 500 made it bearable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console but careful with disk drive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console is such a good improvement from the One S and the One X. Boot times are amazingly fast whenever we have to restart a game in a party. Only complaint is that the disk drive started running loud unless the console is on its side. This happened after barely shifting the Xbox on the shelf while it was on, which caused the bottom rubber to “skid” a little. I wonder if that little bit was enough to mess up the sound of the disk drive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overheating issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had too many overheating issues. Especially with Diablo..I had to take it back 3 times to switch it out and keep redownloading my games. Got a lil frustrated. So just switch to the black s. Runs fine no issues with my leveno legion go

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good; does drop connection between the controller and the X. I had to run the old games off of my hard drive to get the X to recognize them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New system, same system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the emulation possibilities mainly. All the other features overall feel redundant. I need to upgrade my television to appreciate this system maybe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X Box Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They should have thrown in a second controller for the price

    I would recommend this to a friend