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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34450 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1585 Showing 31,681-31,700 of 34,450 reviews
  • Rated 4 out of 5 stars

    Th best

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best choice .. runs fast have good graphics in my opinio the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Hardware, needs more exclusive games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, plays all my last gen games without issue and better. Just wish there was a show piece launch game to go with it. I am glad 2077 runs well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is great for the most part, however there have been some issues that come with purchasing a new console. When it works it is fantastic.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Oscar,

      Thank you for taking some time to outline your experience for us. While we're thrilled you are enjoying your Xbox Series X experience so far, we're sorry to hear you have encountered some issues while setting everything up. For any issues in the future, we recommend visiting the following link to our support team and helpful tutorials on solving all of the most common issues our users are facing. Find all the info you need to get up and running, here: https://support.xbox.com/en-US/contact-us

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Next gen console with no next gen games only up co

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for multimedia apps..netflix.movies.etc....does up scale select game titles. Also still personally view xbox live ultimate as over priced. 60$ 4months of ultimate. 27$ 3months xbox gold with crap free titles..good ones on ultimate only...ps is better at 60 a year..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simply the best!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best. Easy to use. Quick start up. Top notch games and graphics. If you do not desire a gaming pc this is the next best option. #longlivelarry

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next gen console. Gives you more flexibility with resolution and settings compared to the ps5. I still prefer the UI of the ps5 and games offered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repeated mistakes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same ole Xbox, way harder to set up than the PlayStation, halo better be worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Same ol Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically same as my previous one x with the exception of better internals. Was hoping for some new features like PlayStation did with their controllers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i am happy for the service Best Buy have the best of the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super fast compared to my one x . Everything is definitly looking more touched up. i have not had no issues yet but i just got it . I am happy with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This Thing Works

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good console for the price. The specs are completely revolutionary for console gaming and many games look great on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best Buy is a joke

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that I’m forced to buy a game bundle when I just want the console is ridiculous. Further, the delivery agent shows up to my house in street clothes and forgets to take photos of the packages and knocks on the door, unannounced to ask me to retrieve the now opened boxes so she can take photos of them Console works as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than PC for me

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product. The price of it sucks ! But hey better than and PC. They need to work out kinks of external storage being disconnected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reduced load times. Powerful machine. Games for older consoles run better. Overall a great experience. Had an issue with game sharing but it was resolved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying the faster speed and power of your new Xbox Series X. It's great to hear that older Xbox games are running better on it, too. Thank you for sharing your experience; we hope you have fun with Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Wait for more exclusives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Just wish it had more exclusive games for it and reason to get it. Upgraded from a One X and honestly might not have been that necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item on a pre-order we usually are ps4 players but the graphics on this system are just as good or better. I am very happy i got this product>

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    System

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My power button started acting up after owning it for about a year

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Why buy when there are no games??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all the hype it collects dust. I don’t see much improvement from the Xbox one. But that may be because there are no good games for it yet

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the Xbox One X, would have been 5 stars but Microsoft really needs to iron out all the bugs. But other than that definitely recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    was lucky to get one at xmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was lucky to get one at xmas, hope it has no problems, they say never buy new gen hardware when it first comes out, hopefully there wil;l; be no issues

    I would recommend this to a friend