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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34450 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1587 Showing 31,721-31,740 of 34,450 reviews
  • Rated 4 out of 5 stars

    Team xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than PS5 sorry not sorry. It’s just more convenient. More storage and more games. GAMEPASS is the truth. Follow my YouTube Angel8Cross

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console, but needs nextgen support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    XBOX rushed their console. There’s not enough nextgen games to be able to truly enjoy all the new features. If definitely leaves you wanting more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it online and picked it up. Good purchase. Glad I went for it. Wish it came more with storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and works great. Few crashes here and there but that’s a given at the beginning. Haven’t had any in a while and most works as expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My X box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console on the market, lots of good games to choose from and the console can be used as a pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X is a beast.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is a great value and with game pass it can't be beat and it's easy to upgrade the hard drive Sony needs to take notes.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We've designed your new Xbox Series X Console to offer our users the performance and customizability they've been looking for in a home system, and couldn't be more excited you are enjoying the upgraded experience. When combined with an Xbox Game Pass Ultimate subscription, your new setup is truly unstoppable! We're happy you love it. Thank you for sharing your feedback with the community, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to play games and is more better play with friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great console at first glance when you turn it on it is just a xbox one x but it is so much faster and loads are lightning speed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      Don't let the appearance fool you, inside your new Xbox Series X Console is a next-generation gaming beast, ready to take on anything you throw at it. Featuring near-instant load times, optimized computing power, and enhanced graphics capabilities, there's not much your new system can't do. We're excited to know you've found it to your liking! Thank you for sharing your thoughts with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    the new xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what you would expect from the 10000 other reviews and such not. Great fun if you are an xbox fan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value for gaming 4K

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best value in gaming right now for the price, it's equivalent to a fifteen hundred to two thousand dollar PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox is the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. I was lucky to get one when it came out. The graphics are great and gameplay is next level. Worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox is much faster and the memory is great. I bought 2

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console works perfectly fine picked up early at 6am release day the pick up went smooth as well highly recommend Best Buy as you go to for console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for upscaling and gamepass.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, gamepass is good. Missing exclusives games for the time being. Could wait on a purchase until the lineup is worth it more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great next gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast phenomenal graphics can use your old accessories, just make sure you give it enough space heats up easily. Wish they had more exclusives

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing your experience with your new Xbox Series X. As you mention, we recommend placing your Xbox in a well-ventilated spot to prevent overheating. Keep six-to-nine inches of clearance around the console and make sure that vents are unobstructed. We hope you have a lot of fun with your Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good enough, I never owned another type so I can’t compare

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    CONSOLE SHUTTING ITSELF DOWN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was loving it up until it started shutting down on its own dont know if its overheating or just defective its in an open space with room all around the system doesnt seem too hot but still shut itself off 3x today and there was no error message when turning it back on. pretty disappointed seeing as theyre sold out everywhere so HIGHLY doubt Ill get a replacement and definitely not sending a BRAND NEW console to be fixed and refurbished by Microsoft that I just paid over $500 for NEW

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but glitchy at times they will work all that out, stupid how it’s only hdmi 2.1 compatible and that software isn’t even widely available yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to play 4K at 60FPS is great. Also, loading is faster. I got both the PS5 and this, and I love both of them. Can't go wrong with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xboxing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 K makes the game play awesome. All the new features are amazing. Gaming at its best

    I would recommend this to a friend