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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36707 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1588 Showing 31,741-31,760 of 36,707 reviews
  • Rated 5 out of 5 stars

    Turtles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game enjoyed buying it for a friend loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Great system to play on. My kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox series x is really fast. Thanks bestbuy..

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The fastest, more advanced model yet! Whether its speed you're looking for, or simply an optimized user interface and experience, your new Xbox Series X Console is here to deliver. We're thrilled you have been enjoying your sessions with it! Thank you for taking a few minutes to share your thoughts with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great game. Love playing it and the games run smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Great for kids and my family to play!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Olive,

      We're excited to hear that your new Xbox Series X Console has brought your family closer together! Gathering to play a game is the perfect pastime, and we're thrilled you have been enjoying your time with your new system. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grrat stuff want to buy again.fast payment thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but I wish they would not have removed blu-ray 3D.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and better graphics. All you need from a new console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there, We're glad you are seeing faster and better graphics with your Xbox Series X. Happy gaming, Nelson Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Rise of the Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Extremely fast and graphics are amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear you are enjoying how fast the Xbox Series X is and its amazing graphics.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBOX Series X

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming experience!!! i would definitely recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Rudy,

      We're happy to hear you are pleased with your new Xbox Series X Console, and excited to receive your recommendation! From an improved user interface, to enhanced graphics capabilities and optimized computing power, there's a lot to love about your new system. We're thrilled to have you along for the ride into the next generation of gaming! Thank you for sharing your thoughts with the community. We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Could be worth the money with the right tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the games but I think it’s my tv Sony X80 that isn’t letting me play in real 4k. The system is quite but a bit big and out of decor for the area my wife placed it. She’s the one playing it more than me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted that you and your wife are enjoying your new Xbox Series X. For best results, we recommend using it with a 4K-capable HDTV, though you will see graphical improvements even at 1080p. Thank you for sharing your experience; we hope your family has a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy right now. If you find one for the MSRP get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox. Got one for me and the hubby. The load times are faster and the graphics are better. The heating is the issue. I would advise to get a dust cover but so far it hasn’t over heated to the point that it shuts down. Storage is weird. So it will hold x|s and Xbox one games but if you have the old external storage, it will not play from that. You have to move them to internal to play and use the external for storage literally. With games being 100g, it still only holds so many games. I would advise to buy the internal storage that can hold more than 1tb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loveee it and love my Mcdonough GA best buy location !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console to play on. So far I’m enjoying every experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next generation gaming at its finest, a very powerful machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system!!! I love Microsoft’s new gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase! Highly recommend! Great graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Best console today an very easy yo access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs really fast. I’m happy I was able to get one.

    I would recommend this to a friend