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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34452 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1593 Showing 31,841-31,860 of 34,452 reviews
  • Rated 4 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i had some issues with the controller syncing at first but it has not happened in a while definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great xbox. The controller is already giving me problems after only a few months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking console. It is a bit bulky but it is a great console to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kasetheace86

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, smaller then I thought, but it actually looks better . No exclusives out for it yet, but still a cool new console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much quicker performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun console, runs much quicker than Xbox one, good for someone with low patience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faster hardware

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same interface as the Xbox one buy speedier. There are certain games coming out now that will only run on the series x.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs a better UI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible performance. I wish that the user interface was in 4K and not 1080p. Really hinders the experience!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Size will need to be bigger soon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance but drive size is concerning. Most games are nearing 100 gig in size so you might be able to hold 10 games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We're glad that you're enjoying the performance of your new Xbox Series X. If you need more storage space, you have a couple of options. For best results, we recommend investing in a Xbox Storage Expansion Card, which adds 1TB of SSD space to your console. Another option is to connect an external hard drive, which allows you to store extra games and play games from it that haven't been enhanced for Xbox Series X/S.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, top of the line gaming! Upgrade from xbox one x and love it, if you can get your hands on one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure it’s worth the upgrade from the Xbox s.. it’s good but not worth the $ for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the original Xbox one and it was good. But the Xbox series X is noticeably faster and just about every way. Not only can you load game significantly quicker but loading screens with any games are also nice breeze. All in all, it’s a great device and yes, it does cost a little bit of money but if you’re thinking of doing an upgrade, you should definitely do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from my previous Xbox Series S. Totally worth the extra money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from the external memory options for now it’s awesome. Hopefully they will make the extra memory cards more affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best load times for console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing stopping this from getting 5 stars was that there wasn't really any next gen games to follow up upon its release

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next generation gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play, especially with game pass. However there are not enough new games out. The load times are so quick!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Software headaches

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hardware itself. Not a big fan of the software. Lots of bugs and issues that Microsoft needs to sort out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it was intended to do. Like the new design. Appreciate that it came with a controller. No issues to report .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatest console out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox and the best one out there. Awesome 4k gaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's an upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are a huge upgrade from previous gen! I'm a little upset that the controllers still take batteries out of the box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and working , but box was super damaged, wish Best Buy would give some sort of reimbursement

    I would recommend this to a friend