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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 36,574 reviews
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about it overheating as ive heard some consols have but it good ive been having fun on it and it was easy to transfer my xbox series s to my x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST one yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I'm super shocked I even got one. Best Buy had (what seemed) to be a fantastic way to thwart off most bots. Now on to the Hardware. I am very aware about the PS vs Xbox console war going on, and don't get me wrong, I would have settled with either this year. However, I am secretly blessed I got the Series X. I switched over to Xbox about 10 years and have not looked back yet, until almost this year, but the gaming gods brought this back in my house again. I am so pleased with the way this thing runs. 1st, and most impressive, is how quiet it is. Mine does sit on its side in a cabinet TV stand and my last one would spin up when it gets a little warmer in there, but this guy does not make a sound. I love it. Now of course, the performance. We all have seen the what this baby is packed it, and oh boy, it does not disappoint. AT ALL. The load times are almost magical. I still love how I can shut off the machine, and log back in (even a week later) and it jumps right into my game, literally right where I left it. My character is still chilling in the same spot waiting for me to continue, like I never even left. I know the games are still catching up to the technology, but I'm glad I'm ready for what it does. With that being said, the games that are supported for this series, are absolutely B-E-A-utiful. Microsoft really have outdone themselves this time with the design, hardware, and price point. I love it. Ill continue to ride this train!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My box is an xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second ever xbox, after the xbox 360. The console was really nice to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blast to the past

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget the upcoming games take a dive in the prime, from left for dead to Pure, this console plays ALMOST everything xbox 360, oh and you like movies? Built in blue ray i swear i seen electra wink at me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional console, well worth the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing you will notice is the speed of this system. System start up as well as game load times have been dramatically reduced. The console itself, while looking large, is actually a good size due to the small footprint while standing vertically. It is silent, engineered with optimum air flow to keep the console cool even with the most demanding games. Overall this generation of consoles definitely delivers, especially at this price point. Being able to run 240 FPS, 4K and HDR for $500 is seriously fantastic. My only gripe was the missing second HDMI port that I previously used to watch TV and game using the same source on my TV. I imagine they did this because the majority of users did not use this feature and it probably saves on RAM, not having to run this feature in the background. Overall, extremely happy with this console and I can’t wait to see what games developers are able to put out using this new hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works very well; I love all of the amazing new features compared to previous systems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, super fast, graphics are awesome,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is hands down the best console I’ve ever owned. From the moment I powered it on, I could tell it was built for serious performance. The graphics are stunning, load times are almost non-existent, and everything runs buttery smooth even the most demanding games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, has everything a person can need l, and is super fast and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    100% YES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing xbox console i have ever owned. I started with the xbox 360 then moved up every console until i found my self with the series x. Super fast, quiet, and slick design. 100% recommend as the frame rate and quality of this console is absolutely wild.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Series X is everything promised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Series X surprised me, regarding how easy it was to migrate my existing Xbox One games & saves over to the new Console. I was really concerned about losing my previous saves, but the Series X just took a few seconds to recognize my save data, and i was playing at my last save incredibly quickly. Love this new model. It is lightning-quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox is next gen is sick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster, cooler looking than last one. The games are too realistic! Wow!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for a console, runs games smoothly and has enough space for the bigger stuff too, worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    teem xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gamming system, i use it every day have not regreted the purchas once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Xbox since the original. Since then I've been primarily in the PlayStation ecosystem. With this being a new generation of course you're going to see improvements but I just have to say WOW! JUST a few things that stand out about the Xbox Series X is; -Load times: You've heard the hype, it's legit. Games you're used to working a part-time job during load screens (Ahem Witcher/GTA/AC) -Speed; All the way around this is just zippy. From menu navigation to jumping around through multiple apps, everything just flies. -Game performance; My TV is only 60hz so I can't speak on 120fps however everything I've booted up on this thing has worked flawlessly. You really can see the difference in smoothness and you get the added bonus of lower latency. -Sound - So my PS4 Pro literally sounded like a jet whenever I'd boot up my fav AAA game, it was so loud. The X however is so quiet even under stress that you'll have to put your ear right next to it to even hear the fans are on and aside from a steady stream of warm (not hot) air it stays cool as can be. Why doesn't my laptop run this quiet and cool??? :) There are plenty of other reasons why I love this console but I won't bore you with a novel of a review. My recommendation though, if you've been looking at an Xbox X and you have the opportunity to get it, do so, you will not be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UI, great games, game pass is a must. And it's awesome to be playing old Call of duty's again since they fixed the servers. Controller feels good and the customization and 3rd party products for the console and controller are immense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should you get one?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blessed to have one, as far as Best Buy online shopping was concerned, the system kept crashing due to a lot of traffic so it was frustrating but the system itself is what we’re talking about here. For anyone on the fence some things to consider is that you’ll need a powerful tv in order to reap all the benefits for what the Xbox series x can do. So unless you have a tv that supports 4K 120 FPS you won’t notice any graphical increase, at least not enough for a avg social gamer. If you are buying a TV make sure you ask or do your research for a tv that can supports HDMI 2.1, I play on a Samsung Q80T and it supports everything besides Dolby Vision. OLED TVs are superior, but consider “burn in” if you game for long periods of time. If you buy the tv or this Xbox you will future proof your gaming for the upcoming generation. Something else to know is very little games actually do 4K 120fps and most won’t be doing it anytime soon so if you’re on a budget you will be fine for the next couple of years with a cheaper alternative such as the series S or the one X. Great system for the money. For the bigger gamers No I don’t have any smoking or heating issues, Xbox is silent, load times are ridiculously fast, I have not seen quick resume yet idk if I just need to go to settings or if it isn’t released yet, I haven’t needed it cause every game loads up almost instant but no quick resume tab on the top like a lot of the reviewers had. Overall the system has been fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fast and great graphics so happy to finally get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system. Doesn’t overheat. Easy to use. Takes up little space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is simply an amazing console: Immense power. Beautiful graphics. A familiar UI. Games that chugged on the Xbox One with long loading screens, lower FPS, and annoying lag run so smoothly now. And the 4K picture and vibrant colors make it impossible to look away from the screen. As for Quick resume, it’s something that I can’t imagine being without now. It does take literally only seconds to switch between entirely different games. Even if you have to load a game from scratch though, the Series X does that in no time either. And it’s absolutely worth mentioning how fantastic it is how ALL of my Xbox One and 360 games just seamlessly work on the Series X. Xbox always does a fantastic job with backwards compatibility, even bringing some of the performance upgrades to those older games. For “cons,” sure the storage gets used up pretty quickly, but there’s still more usable space than the PS5 and an external drive solves the issue right away. Overall, if you’re on the fence about switching to next-gen, go for it. The upgrade is absolutely worth it, especially for all the new games on the horizon.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Robert,

      Congratulations on upgrading to Xbox Series X! We're glad that you're enjoying its enhanced graphics and speed, especially when playing in glorious 4K. Thank you for sharing your experience; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft