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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34453 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1602 Showing 32,021-32,040 of 34,453 reviews
  • Rated 3 out of 5 stars

    Good load times

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the console for almost a month, the UI is... interesting. the console is very quiet, except when I put a disc in for the first time, and it made alot of loud jarring noises, but after few weeks that sound is gone, I assume it was just the disc drive getting used to playing discs. Load times are crazy fast and it's my favorite part of this console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Series X. We're glad that you're enjoying its lightning-fast load times and (mostly) quiet operation. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Freezes with certain games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but already freezing...they charge so much, make it hard to preorder and still having issues.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your new Xbox Series X. We recommend making sure that it is placed in a well-ventilated spot to avoid overheating, which could lead to shutdowns. Try to keep 6-9 inches clear around it and make sure that its vents are unobstructed. If that doesn't help, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Its an XBox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its an X Box series X. Its extremely over priced in my opinion but the hubby wanted it. There are some kinks as far as connectivity and game updating, but hopfully that will be fixed soon.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Capable console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well capable console - good games. Very heavy but feels solid. Forza is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD CONSOLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a big fan of XBOX but the console is cool and the graphics are good. I still prefer the PS5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok. Not bad. Not the best.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm used to pretty solid gaming PCs but this thing is ok. Not bad for gaming, it's just a lot faster than the last gen. I'm sure as time goes on things will change and start looking a lot better, still not nearly as good as a gaming PC but then again if it was it would be $1,500....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and well made product. Everything works well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is good, I didn't like the UI too much, the app was pretty buggy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside is no exclusive games at the moment Definitely worth it if you get gamepass ultimate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad costumer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this and I added a pick up person yet they still didn't wanted to give it to her because she didn't have my card and because it wasn't her that order it. Even tho she was my sister and had the same last names

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get a PS5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a PS5 and i can easily say it's better than the Xbox because of the controller.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. Runs super quiet and cool. Not to different from the last system and way better visuals.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no different from most gaming platforms . It’s meant for gamers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line graphics, user friendly interface, and with game pass you can’t go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great. Finally able to run games at 4k with a decent frame rate is a joy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is most definitely a difference in graphics, and load times. GamePass Ultimate is good as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun device graphics are really good. Wish the controller was more updated. Processor is really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally upgraded from the xbox one to the series x. As far as new titles go, the graphics aren't terribly different but it could also be because my 4k tv is a little older. I will say every game I've played runs so much smoother though. That's where the series x really stands out to me. Everything loads so much more quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Real next gen gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast low speeds. Amazing graphics. Not enough storage though so that’s why the 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game system just prefer the PlayStation over Xbox overall looks fantastic on my LG oh led

    I would recommend this to a friend