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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34455 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1603 Showing 32,041-32,060 of 34,455 reviews
  • Rated 4 out of 5 stars

    Real next gen gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast low speeds. Amazing graphics. Not enough storage though so that’s why the 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game system just prefer the PlayStation over Xbox overall looks fantastic on my LG oh led

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s meh. Better than the ps5 for sure as it can actually do 4k

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast! Had to change out the HDMI cable, the one provided is cheap and doesn’t connect very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Next Gen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the past generation. Nice to finally have the console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen is fast and it’s a sold machine. But needs more next gen games It’s bigger then you think

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No real reason to upgrade just yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. Changes aren’t that noticeable but I’m sure with newer games things will be better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to setup affordable hard to come by

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sxs

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system unless you keep it on constantly like me, it will shut off randomly overnight

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking some time to outline your experience for us! We're thrilled to have you on Team Xbox, and excited that you are enjoying the next-generation computing power and look of your new Xbox Series X Console. We're sorry you have experienced an issue with the unit shutting off, and think we can help. The issue may be related to overheating, and we've included a link to our collection of helpful resources, built to help users just like you. Find all you need to keep those sessions going, here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but no new games so that’s a bummer. I have no issues with the console. Great graphics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did a pretty good job with this generation of gaming. Streaming games is a new way to play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good still a little buggy but what do you expect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Day 1 Release

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product shuts off every now and then randomly. As well as the controller randomly disconnecting.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great find at Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great find, and my kids love the graphics on the system

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new Xbox for my husband who had an Xbox 1 for like 15 years. Although I was really excited about this, and so was he, This model constantly needs to update every time you turn it on. It also takes a long time to open up the app of your choice. Our 15-year-old Xbox works better than this one

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade but hard to find. I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will eventually be perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system but the bugs at the first release can be very frustrating. Overall, I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system, bot not much new stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, big upgrade from One S. Not enough new features to make it feel really next gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade compared to the Xbox One X. The graphics are improved and the loading times are so much faster for games. I have it stored in an enclosed cabinet area and it cools itself efficiently and does not overheat. The controllers feel better too even though they are not too much different from the last version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Launch problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but my luanch console is having a lot of problems so I will be exchanging for another one.

    I would recommend this to a friend