Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34456 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1604 Showing 32,061-32,080 of 34,456 reviews
  • Rated 4 out of 5 stars

    Launch problems

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok but my luanch console is having a lot of problems so I will be exchanging for another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but wish they changed the home screen and gave more features other than quick resume

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all happy with purchase. Are things more i was expecting

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBox X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Runs hit. May need external fan if you place in a cabinet with limited ventilation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waited

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a year for this and now im very happy and worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my god-son. I like how Xbox 1 games and accessories work together.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kellie,

      The backward compatibility of your new Xbox Series X Console is a huge perk! We're excited to hear you've been taking advantage of your capabilities, and have seamlessly paired your legacy content with your new host. We're glad you're pleased with your purchase! Thank you for sharing your thoughts with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Poor quality control

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because it wouldn't update , it got stuck in a firmware loop and when i searched into it , it seems the nvme was failing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    How long must we wait for true next gen titles

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen updates for last gen games are excellent, but how long must we wait to play something new and exciting. Sony has a great lineup for 2021 and already has multiple new next gen games available. Microsoft always seems to be lagging behind and throwing around the same but wait and see, while sony is delivering multiple game of the year contenders.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its exactly what is expected. Good system, fast. Glad I purchased (even though was hoping 4 ps5)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy that you are happy with the Xbox Series X and how fast it is. Thank you for sharing your thoughts.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Dunno yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue. Microsoft instructed me to go to a certain blogger and do what they said. Did not work. Did a reset and that worked. Microsoft tech help does not exist. Spent hours searching. If I could do over would give Playstation a good look. Don't know need more time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The Big X!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bigger,faster,better,best version yet! Worth the wait.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about this console is gamepass. I am catching up on a few Arkane games I haven't played. Other than that, I rather use my PS5 for other games that's not on gamepass. The other downer is the lack of exclusive games on Xbox. So far I enjoyed The Ascent for the first 5 hours and the Halo Infinite multiplayer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoying the console very much. Only downside is no Xbox exclusive games. Performs and runs well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Xbox yet

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming system is down just shy of building my own gaming system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Not truly 100% backwards compatible. Great speed and graphics. 4K is nice too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great console with good selection of games

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox good for games I mostly use it for home entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surprise gift for my teenage son. Good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The X-Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first X-Box console. I’m really enjoying it! I’m blessed enough to also have a PS5 a friend was nice enough to gift me with prior to me buying this. I don’t understand the console war? If you are lucky enough to find and afford a Series-X or PS5, you will be happy with either as far as gameplay is concerned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine much better than the one s and great deal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox has been pretty good. The graphics are a lot better and loading speeds are way faster.

    I would recommend this to a friend