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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34457 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1621 Showing 32,401-32,420 of 34,457 reviews
  • Rated 4 out of 5 stars

    Easiest experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy smooth and convenient. Great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True next gen. Super quiet. Truly amazed would highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good buy but it continues to freeze and shut off.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor open box experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this Xbox as an open box. I chose the excellent condition one but it was missing a controller which I didn’t notice one I got home. While I understand used products sometimes won’t be the best condition this one started to act up within two days of use. The fan would randomly stop working which would cause the console to “overheat” when tho it wouldn’t be hot to touch at all and sitting in a really well ventilated area

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent system. Ordered and shipped in a timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, runs everything fast. Not as cool as the PS5.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe wait for the Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get the series X. The Best Buy process was pretty smooth once it was in my cart. I give it a 3 star rating because within maybe 2 hours of playing the Xbox died and wouldn’t turn back on. Having to go through the process of sending it back is a pain.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Enrique,

      We're sorry to hear that there's an issue with your new Xbox Series X. Our team at Xbox Support may be able to help. Please contact them here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine...but still a tiny bit buggy. No launch titles.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish they make it competitive to PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online gaming is slow compared to PS5. I find my console always lagging in online multiplayer games

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor bug fixes that need attention but overall great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PC master race.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an Xbox. It’s what you expect. PC master race.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system but a bit pricey. The graphics are amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got one’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool but not a PS5 and honestly it is such a shame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Xboxers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next gen Xbox, good if you’re an Xbox person. PS is my go to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately had to return. Didn’t stack up to the ps5.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Next gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to next gen gaming. Wish there were more game though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the hype however it serves a purpose to entertain. The controller is nice don’t have to buy a new controller if the battery gets damaged like the Ps5 I Decided I don’t need any distractions from life happy playing :)

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some features such a quick resume only work some of the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dig Hard to get a hold of it but definitely worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox one x. 100% worth the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Xbox. Way better than the older Xboxs. So much faster

    I would recommend this to a friend