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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34457 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1627 Showing 32,521-32,540 of 34,457 reviews
  • Rated 3 out of 5 stars

    Ho hum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this box 2 months ago and still haven't opened it up. Looking to sell it because i missed the return window. I bought it just to sell it but supply is available more frequently unlike the ps5

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a bit glitchy for the most part maybe due to sometimes poor connection I believe !! I can’t really. Give a accurate review !! No trouble with gameplay !! Game loads way faster then the current gen !! Overall it’s a great system to have !!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Series X for the most part. If you're still experiencing glitches, we first recommend making sure that it has been updated to its most recent version. Need further assistance? Reach out to our team at Xbox Support here: https://support.xbox.com/en-US/

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing Battlefield 2042 for a couple months and with the Xbox One it was a terrible experience.. Upgraded the system and game now the guns actually register in your hands and all the other graphics come in crystal clear..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal opinion I’m disappointed with the lack of support for the system I hope it changes but honestly just get a ps5 or gaming pc

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shuts down several times during start up. Controller often wont connect. Plays great once it finally gets running.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system great graphics. Games are expensive and you can only have about 6 games on it before you run out of storage...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my Series X almost a year ago. Nice upgrade from previous generation. Recently purchased my son a series X also bc he loved playing on mine so much. Looking forward to gaming together on titles that aren’t cross-platforms!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    XBOX REGRET

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    complicated interface, slow downloads, not enough backwards compatability with games. Better off buying the series S for 200 less and going all digital.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. Wasn't at all interested in hopping into the newest console generation at launch because of the availability fluster cluck making things a nightmare. Happy I waited. Even happier to have my Xbox SX.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if you’re a fanboy, otherwise look elsewhere.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a 360 that died. Actually prefer the image of 360 games over Xbox One games, which appear overly processed. GUI is needlessly busy and cluttered.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t get something I paid for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving it one star because I did not get the game with it. It came way later and then I couldn’t pick it up in time so they sent it back and now I can’t get it which is stupid. If I bought them together, I should get them regardless Nobody seems to be able to wanna help me so far. This reason I will probably never use this company again it’s not the only one out there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my brother on Christmas, he visto enjoys it. The thing does not sound like a jet engine and games look great. I would not recommend watching 4k hdr Blu rays on this since it doesn't really tone map well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Has some problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really looking forward to this console and although it has a lot of positives about it the main problem is that it shuts off without warning mid game. Not sure what to do but you can’t get through 30 min of gaming without it shutting down.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Robert,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Buy a PS5 instead

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is immeasurably better. The PS5 controller alone kills the xbox. I returned it. My Last xbox S was a paperweight because I only used the PS4 at that time. The only advantage the xbox has is you can run emulators on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and easy to use. Some add ons don’t work on it on some games like Microsoft flight simulator

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kind of lags, but good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kind of lags every once in a while, but overall is good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should’ve bought a PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get the new generation of Xbox, but I was honestly disappointed. The PS5 would’ve at least given new features, but the Xbox just feels like my Xbox One X with better loading times as opposed to something new.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ughhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait to get the series x. I fought tooth and nail to get it online. It plays all games but one without fail. But as soon as I load up black ops cold war it seems to fail on me. Console gets hot and dashboards me relentlessly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry there's an issue in running Call of Duty: Black Ops Cold War on your Xbox Series X. We recommend making sure that it is updated to the most recent version of the game and that you are playing the Xbox Series X/S version of the game and not Xbox One. To do this, 1. Open your game collection and 2. Use the filer to select Optimized for Xbox Series X|S.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 xbox series x for my nephews and they are not worth the purchase. 1 of them has a loose power cord that barely stays on and the controller has already has a stick drift problem. The 2nd xbox has the same issue with the controller having a stick drift problem. For the amount of money i paid these xboxs should not have any issues with them 2 1/2 months after the purchase date.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not notfied about very important parts missing when order, retured item.

    No, I would not recommend this to a friend