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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34455 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1628 Showing 32,541-32,560 of 34,455 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Nintendo Switch, loved it but lost interest after the pandemic. I used to have original xbox and this blows it out of the water. Its a gaming powerhouse and if you love xbox you won’t be disappointed…10/10

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very large

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a behemoth simple put. Besides that it is a really amazing console. Just setting it up and downloading a few games for my son, I could really notice the download speed and performance upgrades.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas surprise.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my grandson which he said was the only thing he wanted for Christmas,ha ha. I don't do much gaming but he couldn't wait to hook it up and get started. He said it's much better than his Xbox one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK next gen update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console but made me feel like I should get a high end PC. Only quick load times and quick resume are new features, everything else seems pretty standard. Personally feel my PS5 feels like a true next gen experience vs series x.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sits on my TV console unplayed. Nothing really exciting from XBOX this generation outside of Forza. New Halo felt more like an Assassin's creed wannabe.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Won't power on.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine lasted through about 5 hours of gameplay. The next day it won't power on. Reached out to Microsoft and they were quick to tell me that I had to send it to them for repair. Online search looks like I'm far from the only person with this issue. Had to mail it to Microsoft and hopefully in a couple of weeks they'll have it back to me. If you're considering this purchase, might want to wait until they have some of the bugs worked out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not realize

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt know 80% of the games i owned on my xbox one isnt backwards compatible to the X series

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    XBoxSeriesXReview

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite surprised and pleased with how easy it was to secure a purchase on an XBox. The complete experience of next gen gaming is met with this console. I was able to receive the console as a gift in time for the holidays.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on getting a Xbox Series X. We're delighted that it met your expectations for next-gen gaming. Thank you for sharing your thoughts; we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Ok Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know XBOX has the better specs this generation but i could never get on board with the UI and the controller. I think this is just an OK step up from xbox one but this consoles lacks due to game pass and bad exclusives.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series X review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a professional by any means, but I believe there are still too many bugs after it’s release. I am not disappointed with the hardware aspects, as this thing is a beast. It’s more software issues that need to be cleaned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screaming fast.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was blown away by the speed and graphic improvements. Unfortunately the audio failed after only two days. Had to return it and no replacements available. Oh well, back to the Xbox One. Truly disappointing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In need of assistance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well to be completely honest i havent been able to figure out how to hook it up yet :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox series x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Load times are far quicker than last gen but there’s no improvement in the Home Screen. Everything looks very low quality. Scoured the settings and either I overlooked it or it’s just not there. Games look great though

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Hugh,

      We're glad that you're enjoying how fast your new Xbox Series X is, but sorry if there's an issue with the dashboard. First, we recommend making sure that your Xbox is fully updated. If that doesn't help and need some tips on how to use the Xbox dashboard, please go here: https://www.xbox.com/en-US/consoles/experience

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox is back

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console, haven't had a single problem since launch to this day, and it really does feel like a mini PC. Only wish these next-gen consoles came with more than 1 TB with the size of games these days.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok didn't use it yet for a birthday price should be down it been out for awhile now

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run of the mill console. Too tall for the space I have. Needed to set it away from the TV.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooking up the system was challenging for me and i am disabled. The manual was hard to understand.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great console, but does have issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console but it did have it's issues releasing. It's better and better with each update but I recommend if you're wanting this for as a reliable console give it a few months so they can work out some of the kinks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Still latency issues after all this time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It loads things fast only good point right now. The extra memory is still way to high. The latency is so bad when playing multi player games like cod and such. I tried 3 different controllers, wired and wireless and went back to my XBox One X so I can can multi player games again. Buy at your own risk. After all this time they have not fixed the latency issues yet. I am not talking internet connection. The problem is the controllers taking to long to communicate with the console. With cod and other shooter games and multi player, every second counts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just buy the one X and wait for next year.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have the tv or monitor to run it’s full specs, it’s like having the Xbox one X. The both run identical to each other. Also the switching between games doesn’t work for all games. But, I do love the controller.

    No, I would not recommend this to a friend