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$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36755 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 36,755 reviews
  • Rated 5 out of 5 stars

    PS5 Gaming System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal! The system itself is worth the price. I will be purchasing another one for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mega pumped!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in best condition and I'm having an absolute blast✨

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loved it. Awesome Christmas gift. He has multiple games he plays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Xbox since 360 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it a few years ago. Love it still. Everything these days loads so quickly and smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the xbox one series s, he says this flies in comparison. Boot up time is super fast. Graphics are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Xbox momma

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A huge update from the Xbox 1! So glad I got this for my son, he loves it so much. Also the payment plan option with no credit was amazing as well. Best Buy is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what i was expecting! I love my xbox!!! I was a Playstation die hard until the last generation i had to have this one when i had purchased a 4k tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A big step up but needs updates!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new series x! Super fast, quiet and definitely improves overall gameplay. There are some bugs thought that I hope Microsoft will get updates for soon. 1) Several times I have lost game audio with the quick resume feature. When I close out the game and restart the game audio is back. The feature is great in concept but needs some work. 2) There should be an easier way to completely power down the xbox. Right now you need to go deep in to the settings to do that, without unplugging the machine. When I just normally power down the xbox, it is still technically on, and after being off for several hours, the box was still very warm to the touch. 3)When I "turn off console" from my controller, the xbox powers down then comes right back on. Not all the time but several times this has happened. Also, when the xbox comes back on on its own, the controller is completely disconnected and I cannot reconnect it even with the sync button. The only way to reconnect the controller is to completely power down the system then it reconnects no problem when it starts back up. 4) I have had connectivity issues with my new steel series arctis 9x headset which supposedly was specifically designed for this machine. The headset would disconnect for no reason sitting in the same spot. This is an intermittent issue. Don't get me wrong. This is a great machine and I don't regret the purchase at all! I expect there to be some issues when launching new tech. I just hope Microsoft provides some fixes soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was closing to upgrade my xbox one console and was or course between PS5 and xbox X. i choose the xbox x and what a good choice, my instant favorite features was the setup took no time at all and kept all my content from my xbox one and didn't have to be a tech wizard to do it. graphic are great and as long as you have room for it to breathe no overheating issues at all. one thing to note is making sure your TV is getting the most out of it , you need a 4k 120Hz TV with Dolby vision, HDR 10 and a 2.1 cable to get the max potential for gaming's and Movies, also for TV look for one with a 144hz HDMI1 port to be in good shape for any software updates in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I would definitely recommend to buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overhyped if you already own an Xbox One X.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick Resume is a nice new feature. Cold boot time is significantly faster than previous models. With big title games often being larger than 80-100GB in size, 1TB really isn't enough storage. This should have had 4TB internal storage minimum. All Series X|S optimized games must be on internal storage or proprietary expansion card. You can still play older games off an external HDD. I have the additional 1 TB propriety expansion card but I am NOT a fan of this overpriced storage. I feel like Microsoft should have come up with a better solution than making us move files back and forth from internal to external storage. While you can orient the system horizontally, you will find that the bottom of the system builds up heat on the bottom quickly. A vertical orientation is certainly the most efficient but you may find it a bit challenging to make that work in an entertainment center, as most other devices are horizontally oriented. You definitely want to give this thing at least 4 inches clearance on the right and top for ventilation. Timing on the system is disappointing as Halo Infinite was postponed, I expect that as developers catch up with the technology we will see more impressive games. If you play "The Medium" on this console and see strange video artifacts, don't be alarmed your console is probably fine, it is the game. I have witnessed this on all 5 Series X consoles I have played on. If I hadn't seen this on multiple units purchased from different vendors, I would have been furious thinking that a brand new console was defective. So far this is the only Series X|S optimized game I have seen this occur on. I recommend this over the Series S for two reasons: 1.) The UHD Blu-ray, I like to watch movies and 2.) the Blu-ray drive, I like to be able to be able to play my older games and I like being able to purchase used games at a much more reasonable price. When we lose that physical media, we are locked into the often over-priced Microsoft Store.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Patience paid off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited over a year to get it. Wasn't going to pay a scalper $1,500 for it. While I waitted I saved a little each payday and finally got it at the correct price. $499. Not a hardcore gamer but its nice to have and flip on to kill some time and prrforms better than a PC system I could custom build and at a more affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Xbox so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally update my Xbox console after having the Xbox s for a good long while. Will always be a fan of Xbox it does exactly what I want it to do and will always be the console I choose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Xbox. It works great and I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using for first time, it’s user friendly. Connectivity and all other stuff are easy for new user. Entire family having fun in play games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console slower then ps5 though.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very amazing program with the xbox all access I had been trying for months to score a console with no luck. I decided the all access looked like a pretty good deal, I instantly got approved and exactly a week later got my Xbox series x I just had to show my ID at best but and that’s it Super easy and no stress.I already have a ps5 but Microsoft is starting to buy out a lot of game developing companies and it’s going to have some very good exclusive games so I felt like it’s time have both so I can experience everything the gaming industry has to offer and with graphics and speeds like high end PCs I see no need to have a PC just for gaming the consoles are literally just built to do that and run them with top performance and solid 120 FPS. Now the Xbox series x is a lot slower with loading times with disc installs or digital installs by 20+ mins or more also, loading games up takes longer but overall with the amount of games with game pass it is well worth having to wait a little longer to play/download games. 5 stars because it was so easy to get with the Xbox all access and it’s a solid console just not quite as good as a ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I own both a series S and X, worthwhile upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both a Series S and a Series X. Both are great consoles, though I was a bit underwhelmed by how disappointing the performance has been for a lot of games on the series S. We were generally promised 1440p 60fps for series S games, and native 4k 60 fps for the series X. Since the series S hasn't been very well optimized, most games run at 30 fps or 60 with an upscaled 1080p. Since buying a series X I have had no issues with performance, and it's also incredibly quiet. Both PlayStation and Xbox seem to really be lacking on exclusives right now, so if you're between getting either, I'd recommend picking up a series X for gamepass alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Great help at store and he was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect console for me been on Xbox since 360 now with better graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality. excellent device. when it messed up best buy immediately gave me a new device in its place.

    I would recommend this to a friend