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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34457 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1658 Showing 33,141-33,160 of 34,457 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console hands down and pair with Xbox ultimate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money and buy the big one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this model for my husband, he love it! 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stnning graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mans sky and forza horizon four are an amzing combo to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got this for Christmas! He loves it! 10/10 reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It available and arrived when promised, purchased for a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my spn loves the new XBox. He says the graphics are awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the game would look better, wish they launch with better games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my two boys and me of course. Graphics are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Xbox for my sons for Christmas. They are enjoying it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller sync kept messing up. Had to turn system off to sync back up.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry you were experiencing an issue with your Xbox Series X. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If this problem persists, we recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Freezing like the weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Random freezing and returns to home page mid game so I lose al my progress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Brought joy and happiness to my loved one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new toy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++ excellent service as usual. I would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come’on now! Halo, Gears of War, COD franchise… Should I go on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and easy to use i love it more than the xbox one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really that impressed with the Xbox X over Ps5.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is better but Xbox is cool I guess. Was able to gift this to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person love it. Been waiting since last year to get one

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A let down

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I wish I could give it a better rating. It’s not that much different then Xbox one graphics wise. And I can’t even play COD, without the game freezing, followed by a complete shut of the Xbox itself. Dissatisfied to say the least

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chris,

      We're sorry that you're experiencing an issue with your new Xbox Series X. Activision Support has reported a known issue in which players are experiencing crashes while playing Call of Duty: Black Ops Cold War in 4K on Xbox Series X. They recommend dropping the resolution from 4K to 1080p until a fix is found. For more information, please visit Activision Support here: https://support.activision.com/black-ops-cold-war

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Series X baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand New , Not So Easy PickUp . Costumer Service If Needed .

    I would recommend this to a friend