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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36700 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 36,700 reviews
  • Rated 5 out of 5 stars

    For the mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had a launch day series x but my wife wanted to pick up gaming as a hobby so we got a second one to game share with, currently playing diablo with no hiccups she loves how silent and invisible it can be in the tv set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I would buy it again from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good System and it is hard to beat Game Pass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is good and was easy to setup. This is the first XBOX system I have actually used since the 360, which I only used for Rock Band lol. I would still say the Playstation is better, I have the PS5 also. It has a lot of Quality of Life features that the XBOX Operation system does not. I guess though the main thing it is used for is playing games and it does that fine and better than any other XBOX. My wife and I co-op on seperate screens and I also have the Series S as a secondary system for this, You can reallllllly tell the graphical difference between the two systems when you are playing side by side, even in older games like Halo MCC, it looks way better on the Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boys Entertainment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grandkids love this. Given to them as reward for good behavior and school grades

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox operates better than expected. It’s fast graphics are great and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEXT GEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bought a next gen and it did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics, fast response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quiet. The shape is different, like a small subwoofer so it sits on the floor. It handles the 4k graphics of Halo infinite well. It has never had to be power cycled to continue playing a game. I have gotten Halo to freeze, but I was still able to end the game so I'm thinking that's the halo software's fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my son and he loves it. He was wanting to play the newer games and could not on the One X. So far no problems and the high refresh rate in 4k is nice!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system! Subpar storage system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having been an xbox fan since the original, I have to say I'm not disappointed. Since there aren't any "New" games built around this system, I can only comment on current games....specifically, Assassin's creed Valhalla. The greatest improvement in this game is the load times. On the One S, it seemed like forever when the system had to load from the start screen or between waypoints. Now, it's under 10 seconds. Transfering between games is lightening fast and the "quick resume" feature is fantastic. Graphically, things just seem to "pop" out of the screen more and the movement is much smoother. My only gripe with the system is the internal storage space. I have an external drive that connects but if you want to play a "series x" version of a game, it must be installed on the internal drive. You can store it externally, but it won't play until you transfer it to the internal. Of course, there is an add on external drive that acts as the internal, but it's ridiculously expensive so I wouldn't recommend it. Final gripe, it took a long time to redownload all of my content from the One S to the new system....I'm talking hours. Overall, I love the system and cannot wait until the new Forza comes out to really see what this system can do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to share your thoughts and experience with us on the Xbox Series X. We are happy to hear that you are enjoying this console and all of its incredible features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very Happy Gamers in Our Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it ! Our Xbox One had been frustrating us forever, especially with not wanting to load, much les READ disks. Zero issues with this console so far. Extremely simple set up, fast loading, great graphics, and looks nice rather than like a stereo component. We skipped the previous consoles because they looked awkward and ginormous. This console shape should not change. A replaceable lint filter like hair dryers or even CPAP devices use would be sufficient to protect the inside of the device. Should be extremely easy to incorporate, allowing a larger airflow opening. Get on this ! Would save a ton of service calls and angry email time wasted, leaving CSRs and tech support free to do other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended with one caution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system! Great 4K game graphics and overall performance. Love it! A WORD OF CAUTION FOR X/S SERIES CONSOLE PURCHASERS. A number of Next Gen gaming Developers were not careful to do pre-installation or pre-run checks on the games that they have written for Xbox. What this means is that an older Xbox One game can run on the X series and cause problems, crashes and freezes, and even turn off your Xbox when it runs into a part of the game that is not (and needs to be) tailor coded for the platform.. In fairness, Microsoft may share a little responsibility for making sure these checks are done as well when the game starts. To avoid these problems and to avoid damage to your Xbox, be sure to download the X/S optimized games and run those only, in regards to Next Gen games. Bottom line, make sure the game is compatible with your X/S series, and if you’re not sure, look it up or contact support. I had this problem & initially thought I bought a lemon Xbox. It turned out that it was the software version of the game itself and that it was completely software related. I realized that I had somehow downloaded both the Xbox one version of a game, and the X/S version, and was running them both at different times unwittingly. Hope this helps someone else! Enjoy your new XBox!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in the market for an Xbox and are trying to choose between the S or X, i might be of some help. If you have the money to spend get the X if you don’t save up a little bit more money and i promise you won’t regret it. I just recently switched and can tell that there’s a huge difference just in the graphics let alone speed, all around a great console. Would highly recommend getting an Elite Controller and practicing getting used to using paddle shifters ( on back of remote ) replacing A, B, Y and, X. But would also definitely recommend getting a WD BLACK SSD card it holds 1Tb that you will need on tob of Xbox’s given Tb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby loves this he finally leaves my PS5 alone. Now to buy more games for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the greatest purchase that I have made so far, this is a great console that offers a lot of features and entertainment no only for gaming also can stream your favorite platforms as Netflix or Disney +. It has a powerful processor, a sleek design, and a large library of games in the cloud (game pass) which I recommend 100%. The controller is comfortable and responsive, and the online service is reliable and fast. The Xbox also supports 4K resolution, HDR, and Dolby Atmos sound, making it a perfect choice for immersive gaming. I would highly recommend the Xbox to anyone who loves video games and wants to experience them at their best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my purchase absolutely no complaints here. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never go back to play station. I love my Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Xbox Series X 1TB Console - Carbon Black

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerful console with stunning 4K graphics and fast load times thanks to its 1TB SSD. The sleek Carbon Black design looks great in any setup. With Xbox Game Pass, you have access to a huge library of games, and it’s backward compatible with many older titles. The user-friendly interface and comfortable controller enhance the experience. Overall, it’s an excellent choice for gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X is a solid choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put off buying the Xbox series X for a couple years now. I have a PlayStation 5, but the multiplayer games, and game pass, are all way better on Xbox. After getting attached to the quick load times of the ssd, I can never go back to the platter drives. I still have the Xbox One, and it's now going into retirement because the load times seem unbearable now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice package very easy to set up only two cords controller fells premium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A console you'll be impressed by

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine is absolutely amazing. It's so quite the humidifier in the room is louder than the Xbox even while playing assassin's creed and cyberpunk. The quick resume function works as advertised and it's scary cool. I took out cyberpunk, put in watch dogs legion then put back in cyberpunk (because I own all of them on disc) and it picked up right where I left off. It's a feature I never knew I wanted and I never want to live without it haha. Finally the console is super fast. In assassin's creed load times between fast travel points takes less than 10 seconds. Often times I'll fast travel, pick up the phone and by the time I unlock my phone I'm back into the game. It's crazy. I can't wait for what's in store for this generation. Microsoft has kicked it off with a stellar machine that has all it's core features working well right from the get go. The actual 803GB of storage will get filled up fast, so either keep your HDD as a pack mule, or get the SSD. For those thinking of getting both consoles, like myself, I would recommend getting the series X and a digital PS5. The series X is a better machine for the same price as the disc PS5. Play all the cross platform titles on your xbox and just play the exclusives on the PlayStation.

    I would recommend this to a friend