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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36574 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 36,574 reviews
  • Rated 5 out of 5 stars

    Play with speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console, a lot faster than my Xbox 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks bigger in pictures than it really is. Besides that, it's a great console and having gamepass makes it very worthwhile. I think Xbox does a much better job than PlayStation when it comes to backwards compatibilty. Some games on here look amazing for being xb1, xbox360, and some original xbox titles. Particularly, skate 3 and the max payne titles have been scaled up very well for the machine. Storage isn't the best so I recommend getting the official external drive for it, which is a small chip that connects to the back of the xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my husband he is super excited

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely my favorite console. I've logged many hours on it and have yet to experience any problems. Very reliable with great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great upgraded from a Xbox one X to this series X and its a beast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my xbox!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Xbox series X. I have no complaints with it. Best purchase if you include gamepass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my purchase absolutely no complaints here. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an Xbox One for a while and when the Xbox Series X came out. I wanted it. But I've never bought it, but just recently I bought it and it's been working great. The graphics on the typical games. I play are Amazing. I bought red dead redemption 2 with it and starfield, it's been amazing I can play it for a long time and it doesn't get super hot the install time is fairly quick for me but it also depends on your internet totally recommended buying if you have the money and are looking for a high speed gaming system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for the new halo , runs smoothly in 4K along with all the game pass games I’ve tried .only complaint is there arnt any games made solely for the s and x so only a few feel like there attempting to use the consoles capabilities. Also allows for Dolby vision and atmos on media which can save you on a receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im happy with this purchase at best buy. It works perfectly and I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. It’s everything I like about Xbox only better than before. The game store which is accessible from the console is so convenient. You can download new game right to the hd, or play online. It’s got a couple streaming apps built in and move from streaming movies gaming is extremely fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and smooth running console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the interface is nearly the same, transferring all my Xbox One X saves and games was quick and painless, allowing me to sell the console and replace it with this one permanently. All the backwards compatible games that worked on the One X seem to work here as well. The new Quick Resume feature is great and allows me to switch discs or games and start right where I left off, without all the loading screens. More convenient then I thought. Occasionally the feature crashes but most of the time it works great. I encountered an issue where having too many tabs open in the internet app would cause the console to turn off, but zero issues when playing games so far. I assume the internet issue will be fixed with a firmware update eventually but its not a big deal. Games load much faster now, old and new games. That alone is a huge improvement. Will be a while before there is any exclusive next gen games for the console but its still great to get the best running console versions of current games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    Good System and it is hard to beat Game Pass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is good and was easy to setup. This is the first XBOX system I have actually used since the 360, which I only used for Rock Band lol. I would still say the Playstation is better, I have the PS5 also. It has a lot of Quality of Life features that the XBOX Operation system does not. I guess though the main thing it is used for is playing games and it does that fine and better than any other XBOX. My wife and I co-op on seperate screens and I also have the Series S as a secondary system for this, You can reallllllly tell the graphical difference between the two systems when you are playing side by side, even in older games like Halo MCC, it looks way better on the Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and got it on a loan so it's reasonable to pay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Place To Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Xbox One lasted the expected 10-12 years and finally gave out with the white screen of death. I needed a new version and Best Buy had what I needed over every other competitor stores. Everyone was out except Best Buy. What makes have what you need In stock even better was the finance options when opening up a credit card. No money up front and no interest for one year. Best purchase!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. Very happy with my experience.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great graphics, fast response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and quiet. The shape is different, like a small subwoofer so it sits on the floor. It handles the 4k graphics of Halo infinite well. It has never had to be power cycled to continue playing a game. I have gotten Halo to freeze, but I was still able to end the game so I'm thinking that's the halo software's fault

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade from old Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Fiance, she needed an upgrade from her old Xbox. IT's not a PC, but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Next Gen Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is solid and you’d be a fool not to purchase the gamepass with it, as it’s a great way to try many games without having to worry that if your purchased a game you didn’t like you’d be 60-70 dollars down the drain, also fun for playing games you wouldn’t normally give a chance to. Even though I like the PS5 as a console and it’s exclusives, I always find myself picking the Xbox over it, because a lot of times I find myself playing multiplayer games and when I want to play Xbox 360 titles like The Fallout series, it makes the console experience great which is something I never enjoy on ps5 cause it tends to be streaming an old game instead of being able to download and play it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Very fast and games look significantly better than the xbox one. Love the option to play my old games too. Everyone told me storage would be a problem but i downloaded 4 games and still have over 50% left.

    I would recommend this to a friend