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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34455 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1672 Showing 33,421-33,440 of 34,455 reviews
  • Rated 2 out of 5 stars

    missing parts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as a xbox it works amazingly. only reason i gave it 2 stars is because it was missing the remote

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Defective:(

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept randomly shutting off which was kind of sad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dropping wifi Signal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything this is great except its somewhat regularly disconnecting from servers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Trashbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trashbox lol the ui is the same as Xbox one and the controller feels old every thing feels old every though it’s new #teamplaystion #Fxbox

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox series x trash

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash would trade this for a PS5 so many issues and bugs. The OS is trash Microsoft get rid of the windows feel and make it like a console

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a nice PC just don’t bother with a Console, its quality is so horrible compared to 4080 super. Not worth it just buy a better gpu with the money.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was finally happy they had some in stock and glad i had the total tech membership

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing negative to say, start up time is phenomenal compared to my old xbox S.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    That’s a big box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big and bulky to be functional for the household. Performs great but I’m not buying new furniture to accommodate this wanna be computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too much in game purchasing. not too impressed with game play of my purchases.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overheating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System over heated after two hours of playing the series x isn't worth playing if it shuts off from overheating

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scratched up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for a new Xbox and they gave me a used one scratches all over the Xbox straight garbage. I’m starting to hate this store. They’re going downhill.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Delivered and best buy will not back it up .

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not currently worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it at the moment. Lacks good games. Wait a bit a buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best buy failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How absolutely absurd that black friday is supposed to be the lowest cost of the season and best buy waited for 2 weeks past and dropped the price again. I should be credited the difference in the bait and switch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Customer limit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted two, but 'we can't sell you two' why not? It's the policy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No games to really play all are broken. Has the same graphics as the Xbox One X even on series X enhanced games. Save your money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Xbox. Bought this for the kids for Christmas

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many flaws at launch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics but the console is disappointing. The unit turns off by itself randomly. Usually caused by party/game invites.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    XBOX MANIA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console quick load time excellent graphics best GEN so far

    I would recommend this to a friend