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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34454 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1673 Showing 33,441-33,460 of 34,454 reviews
  • Rated 3 out of 5 stars

    Xbox Purchase Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pirchased this xbox , the only issue is pick up . You only get certain days for pick up . I believe that if you have the items for sale , you should be allow for same day pick up . I recently purchased a Ps5 i have to wait over a week to pick up . Other than that everything went well.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very glitchy console but hopefully updates will catch up and stabilize

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good reason to upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enough improvement to merit upgrading from our previous console.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Loud fan!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan is very loud when you are playing certain games.Very concerned about it !

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Elizabeth,

      We're sorry that there's an issue with your Xbox Series X. If it seems like your console is overheating, we recommend making sure that it's placed in well-ventilated spot with 4-6 inches of clearance around it and that its vents are unobstructed. If that doesn't help, please contact Xbox Support for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Not a gaming PC, but the next best thing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get Gamepass, minimized actual purchases, save cash. Easy peasy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great game play defective chat audio bug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chat audio does not work what's so ever . There is no technical support for this . Will probably be returning for ps5

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Ruben,

      We're sorry there's an issue with your Xbox Series X. If this issue is occurring with a wireless headset, we recommend trying with a wired headset to see if the issue resolves. There have been some reports of some wireless headsets not working correctly, and our team is working on a solution. If that doesn't help, please contact Xbox Support for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Can wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not what I expected and definitely could have waited to buy the Series X but game pass is a great investment

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Crashes everyday

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is amazing and has a lot of potential if it didn’t keep crashing...

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ricky,

      We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    New toy!! Xbox s/x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! The detail is incredible. Makes gaming even better!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, I should’ve stuck with the PS5. Microsoft needs to step up their game. No pun intended.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good resolution quality fun to play with and use regularly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a horrible buying experience. The Xbox didn’t work. I tried everything from resetting the settings to trying game disks. Whatever game we tried opened up and then didn’t work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs Tony Hawk well. Just wish they would have true series X games. Will revise to 5 stars when Halo 6 comes out.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get a pc instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to many games that stand out to me. They have a habit of breaking the hdmi port.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Would recommend a 4k television

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Green screen after 10 minutes of play.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play Halo Infinite for 10-15 minutes and then there's an audio pop, green screen and then the device shuts down. There's also a plastic-y smell coming from it. Now I have to send it in for repairs or a refund.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Be an X-bot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother. He said he likes it. That's all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playtime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just pricey xxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    corrupted ssd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt work doesnt work doesnt work dosent workc doesnt work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unusable! immediately just turns right back off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unhappy with this purchase paid just over $500. Worked for only 14 months. Tried to play any game on this console and it immediately just turns back off within seconds. Unable to reset system. Totally useless at this point!

    No, I would not recommend this to a friend