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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 34456 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1674 Showing 33,461-33,480 of 34,456 reviews
  • Rated 1 out of 5 stars

    corrupted ssd

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt work doesnt work doesnt work dosent workc doesnt work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unusable! immediately just turns right back off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely unhappy with this purchase paid just over $500. Worked for only 14 months. Tried to play any game on this console and it immediately just turns back off within seconds. Unable to reset system. Totally useless at this point!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PS5 is superior do not buy xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Microsoft fanboys talked this up so hard but It simply does not compare to the PS5!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son will love it. It is a Christmas gift for him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good …………………………………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than a xbox one but not enough memory.still.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Are these “improvements”?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not user friendly. Slow updates, will not play 360 games even though it says it will. Oversized, clumsy unit. Forces you to input personal information with set up. Why do these people need the password for your email? More of a joke then a game system.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First had one and to be honest ps5 is a lot better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just does not work as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot play any of my Xbox 360 games and suffers frequent crashes, wait a few years to buy this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely disappointed, I purchased this for my son. Waited forever for it to finally be in stock and be able to order it for. To stop working after 2-4 months. They couldn’t help me fix it but took it back, gave me a refund and now I have to wait again to see when it comes in stock and hope I get one that works..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox series X sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not hook up to my Wi-Fi, it kept telling me my wifi password was wrong even though my password was right. Very disappointed, I love Best Buy and everything I get from them is great except this time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited 15 months to get one. Immediately didn’t work. Controllers won’t stay connected and randomly disconnect causing sound loss as well. Spent 500 bucks so I could send it in to Microsoft and wait 3 more weeks to get another. Was told I could pay extra to get “expedited” shipping in 10 business days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible. It never updated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox was reduced to a chunk of plastic. It refused to download updates and was stuck on a loop. Not letting me play.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    xbox x

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overheating after 18 months won’t stay on . ridiculous no warranty

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ho hum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay I mean I just bought it to sell it. Same ten year old controller and FPS not what they say.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hype I think

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just keep your Xbox One. Honestly all these new systems are just hype.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Xbox

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept on skipping had to sell it also.. unfortunately!! Overheated a lot!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs to be re-engineered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sad xbox X poorly made it has a lot of Corks..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of glitches and games that crash disappointing

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good console but no new games and big UI changes all looks the same as xbox one.

    No, I would not recommend this to a friend