Customer Ratings & Reviews

Love the XBOX X yet it seems everyone i know is PS5 lover BUT Whatev! ... Now why is everyone complaining about buying up all the systems... IDK, I had early access and have more than 1 to buy for YET was ONLY ALLOWED ONE to purchase early!!! And NO, I couldn't go back in and buy on a different transaction, that order got canceled. SO, the having to wait like everyone else IS REAL!!! THAT IS HOW THAT WORKS BEING A TOTAL TECH MEMBER! Well worth the Membership!! Get it & stop complaining ~ it pays for itself Real Quick!!

System works great other then on a few games it lags unsure if its the system or the game itself. Other then that no complaints

It's good. I like using it a lot and look forward to enjoying it more.

Bought as a gift for my sons birthday, we just set it up and very quickly the games started crashing and signing me out. Reset the console as well as my TV settings and it still crashes. I did reach out to Best Buy and the lady over the phone told me there was nothing they were willing to do on their end. Please don't think that just because they are a big company that they wouldn't sell DEFECTED PRODUCTS and turn around on you just to say sorry $600+ down the drain. WOULD NOT RECOMEND BUYING AT ALL.

I purchased the Xbox yesterday to take advantage of the Black Friday deal -- $50 off retail price, plus a $50 Best Buy gift card. I intended to use the $50 gift card to buy an Xbox game--an obvious use case that Best Buy apparently couldn't forsee. I get home, start setting up my new Xbox, and decide to go to the Best Buy store to buy a digital download code for the game I wanted. This is where the problems began. It's listed for $69.99. This strikes me as odd, considering the game is listed for $17.49 on the Xbox store. No worries, I think to myself. I can just use my Best Buy gift card to buy an Xbox gift card, which I'll then use to buy the game at the cheaper price on the Xbox store. Apparently, that's a big no-no. I try buying the Xbox gift card 3 times -- each time, instead of getting an email with my digital gift card, I get an "Order has been cancelled" notification. There is no explanation as to why it's been cancelled (which is why I tried 3 times; I thought it was just a glitch). So I call customer service. After 30 mins on the phone, they finally tell me the problem: gift cards can't be used to buy digital products, only physical ones. I explain the situation, but they won't budge. They tell me I have to go back to the physical store. Fine. I follow directions, only to discover problem #2. There is another very important (read: arbitrary) rule: gift cards cannot be used to buy other gift cards. So I wasted my time going to the store (as instructed by Best Buy support) for nothing. It's still fine, I think to myself. I can ask them to price match the game from the Xbox store, so at least I can get the game at a reasonable price. Nope! Welcome to problem #3: apparently, Best Buy doesn't price match during Black Friday sales through Nov. 25. That's understandable - they don't want to get ripped off by some other store offering a crazy deal. But the discount on my game ($17.49 instead of $69.99) is available for the next 8 days. Since today is Nov. 22, that means the sale will be good until the end of the month (Nov. 30). I point out to customer service that it's silly to make me wait until Nov. 25th to get the price match -- we all know Ithe $17.49 deal will still be available then, so why not just price match today? They keep telling me it's 'policy' - but their arbitrary rule makes zero sense. I keep pushing until they come back with problem #4: Microsoft is not a "qualified competitor" with Best Buy. This means that even if they make an exception and give me the price match today (which they still won't do for the previous reason), I still can't get the price match due to the "qualified competitor" issue. That's plainly absurd. They are selling a Microsoft product. They also sell a ton of games that EXCLUSIVELY work with that product, many of which are made by studios owned by Microsoft. But somehow, Microsoft doesn't count as a competitor. So, my options are: 1) Buy the game from Best Buy for $50 more than it's listed on Microsoft, 2) Buy the game from Microsoft and save the Best Buy gift card for something else (there is nothing else I want from them, though, so this option basically requires me to screw myself out of $50), or 3) return the entire freaking thing, gift card and all, and get the exact same deal from one of their competitors that is a bit more customer friendly. I'll be going with option 3. I hope you do too. This whole experience was beyond frustrating, which is unfortunate because I used to love Best Buy. I look forward to spending money with their competitors (whether they admit they're competitors or not) in the future. TLDR: Buy your Xbox somewhere else if you can.

This is the best xbox yet, smooth and powerful, great graphics.

The xbox series x is defintely worth the upgrade. It is so much faster then ny old xbox one and runs games so much better

Console is deff worth buying , nice size and really the graphics are A1 !

Great except for controller. Not enough to use for flight simulator so have to spend more money for that and cords, extensions, etc.

Sometimes it un pairs with controller and you have to do a hard restart. My old Xbox one didn't have this issue. Also it won't turn on/off my tv or audio when the older xbox one would.

A good console with great performance for the money, not enough title exclusives for xbox unfortunately

Never had an Xbox console before but after purchasing this Xbox series x. I’m on love with the console amazing graphics and download times. Would highly recommend this to any gamer.

Bought this as a Christmas gift, and it arrived sooner than expected!

The set up took a little longer than I thought but we love the system.

Xbos is working great, and we got it on sale! Having fun playing.

New XBOX! Plays games great and faster load times as promised. Definitely add the 1tb extra storage. I think it should have came with 2tb built in. If your a fan then Definitely worth it.

Loved how quick my order was ready. It was quite diffficult to get my hands on these console since it was on high demand but limited supply but im glad i was able to cop one!

Great quality when playing my games. Doesn’t lag and good quality

Greatest console ever made the only draw back is Microsoft is still working on its first party lineup... Other than that this is a must buy!!!

Great console! Quick load times and great graphics.