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Customer Ratings & Reviews

Your price for this item is $649.99

Customer reviews

Rating 4.9 out of 5 stars with 36577 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1678 Showing 33,541-33,560 of 36,577 reviews
  • Rated 4 out of 5 stars

    Got one finally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next Gen graphics, awesome game play, paired with Game Pass equals hours of gaming fun. Lucked up and got one at a Best Buy while on vacation in Las Vegas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Xbox, works well and haven’t had any issues with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Series X go ZOOM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. FAST, FAST, FAST. Only a few games available that are optimized for the X series. But with more to come in 2021. Should continue to be a great system going forward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pricing however i couldnt buy protection plan do to getting from 3rd party but was on best buy website other than that no issues with console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console... If only it was easy to order one; took me a few hours to place an order! I wish it had Bluetooth headset support.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has connectivity issues in terms of syncing the controller to the Xbox. Other than that performs like it’s supposed to. Wait for newer models to come out before purchasing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Pedro,

      We're glad that you're enjoying your new Xbox Series X. If you're still experiencing connection issues, please make sure that you've upgraded your Xbox console and the firmware in your controller.

      Still experiencing an issue? Reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Xbox upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Xbox one. Xbox one a few years Old, and figured it was time to upgrade. Improved graphics and gameplay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox series x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system, I don’t know about it anyone else’s but mine cuts off on some games I guess because I’m of the heat not being pushed out or something

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great processing speed and graphics are top notch. Love this Xbox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powerful console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of possible things to do on this bad boy! I recommend looking up ways to enable dev mode to use retroarch. To play all your classic games through. 4K resolution is good. 120 FPS isnt common for most of the good games. You can play many XBOX, XBOX 360, and XBOX ONE games through backward compatibility at a better resolution and FPS boost. As a PlayStation fan, I would recommend the XBOX for its multiplayer games. Single games are alright

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HDMI cable defective. Otherwise, the unit is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XSX

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the best purchases I’ve made. Run extremely smoothly and looks beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SeriesX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has everything but that it doesn’t have all the games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good. PS5 is better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots to like about xbox and gamepass. The reason I gave 4 stars instead of 5 is the controller is inferior to the Dualsense controller on the PS5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great works as it’s supposed too

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what and Xbox does lol run games it has great picture and controller feels nice.still confused in why it’s not rechargeable yet lol. Quite and sleek

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, but do not like the fact that even games on disk is still installed, which is ridiculous, there will never be enough memory if you have a large library of games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade I dont regret my purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasnt going for the x since i have the s with 1tb ssd but i was getting massive fps drops everyday on the s meaning everything felt slow and not smoothly so i went for the series x and let me tell you am happy af i just couldn't believe it all my problems went away like magic it was a dream come true no more fps drops everything felt fast and smooth and very quick response time better then my series s awesome powerful machine the series x was definitely worth it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    broke after 20 days of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to send it back to xbox to get it fixed with the soft ware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely upgrade if you haven’t yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and the graphics on it are so nice. Would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me n my husband brought this for a bday gift, very nice

    I would recommend this to a friend