Customer Ratings & Reviews
- Model:
- RRT-00001
- SKU:
- 6428324
Rating by feature
- Performance
Rating 4.9 out of 5 stars
- Storage Capacity
Rating 4.7 out of 5 stars
- Controller
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.
This summary was generated by AI based on customer reviews.
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful console. Amazing graphics and speed. Having an issue with the optic disk though, sometimes it’s not recognizing the disks inserted, then it will, then it won’t...
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for sharing your experience with us on the Xbox Series X. We are happy to hear that you are enjoying it and all of its amazing features.
Happy Gaming,
Katie
Xbox Customer Care
Great Graphics but No Video Pass-through
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics, but the lack of video pass through means I can no longer use XBox as my entertainment hub. The lack of press on the removal of this feature is disappointing.
I would recommend this to a friendSeries x not quite necessary YET!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The series x’s backwards compatibility was what drew me in. The line up of new games exclusively for series x is virtually nonexistent, game pass is a great idea to have. If you are looking for a “WOW” factor, then hold off on purchasing. If you’re like me and wish to consolidate everything from original Xbox to current library of games, then it is well worth the purchase.
I would recommend this to a friendSlight upgrade from Xbox one X.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Xbox one x previous to this and it’s just a minor upgrade. It’s still fun to play games and I love the 4k compatibility.
I would recommend this to a friendXbox system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the game for my grand kids however for someone that is not familiar with the Xbox games and the operation of the systems they do not provide simple instructions on how to use the games.
I would recommend this to a friendBad Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad experience with this console. This is our fourth X Box. We bought this as a Christmas gift for our kids. When we initally launched it, we received a message that a software update was needed, we ran this. Part way through we received an error message that it was not able to update. We went through all the troubleshooting steps on Microsoft's site and ended up having to manually download the update onto a usb flashdrive and install it that way. This seemed to work until we attempted to install a game and the installation continuously failed. We were on wifi so switched to a hardwired connection to rule this out as the issue. When we attempted to open the console settings to update the network setup, we received a new error message about failure to access the settings. This troubleshooting step instructed us to power cycle. When we did this, the console went back to showing the original update message and error code and we were right back at the start. We have been trying to troubleshoot for 5 hours now and the console basically a brick. Waste of time. Would not recommend.
No, I would not recommend this to a friendNot a bad system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system itself is super fast and graphics are great. I do like that I can mirror my games on my iPhone as well. Microsoft did an awesome job with the unboxing as well!!!
I would recommend this to a friendFast and easy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All I had to do was wait at the pickup spot and that was it
I would recommend this to a friendHawk22
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!!!i will enjoy for a long time . To anyone that’s interested,x-box makes great products
I would recommend this to a friendmr smith
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordering and pickup was flawless, as usual with Best Buy. Look forward to setting up and playing with the grandchildren,
I would recommend this to a friendNew Gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this console is really good. I got it at launch so it has had a few bugs but have noticed improvements over the past couple of weeks! Definitely worth the purchase!
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Xbox series x is a great next gen console. It a fast console with amazing graphics. My only complaint are the lack of exclusive content that haven’t realized yet.
I would recommend this to a friendXbox series x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Half my games don’t work and my disc drive doesn’t download game But 4K and 120fps gameplay is nice Would like a replacement tho
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We’re sorry that there’s an issue with your Xbox Series X. Our team at Xbox Support may be able to help. We recommend contacting them for assistance here: https://account.microsoft.com/devices
Hope that helps,
Chuck
Xbox Customer Care
Great console, but no must-buy games at the moment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great console to play your Xbox One, and backwards compatible 360 and OG Xbox games (often with enhancements).
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled to hear you are enjoying the backwards compatibility and optimized gameplay your new Xbox Series X Console provides! Jumping into old games with these improvements is a great way to being enjoying your new unit. Try pairing your console with the Xbox Game Pass Ultimate, where you can find over 300 of the latest and hottest titles from across all genres; all available to play now: https://www.xbox.com/en-US/xbox-game-pass
Happy Gaming,
Brad - Xbox Customer Care
Next GEN is Here!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great next gen console. I preferred the PS5 because I already got PC and all exclusives of Xbox are on PC as well. But nice little compact console compared to the new PS5!
I would recommend this to a friendSeries X
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this new console. I’m glad I was able to get one during preorders instead of having to wait until now. Best Buy was definitely a good call for the preorder!
I would recommend this to a friendFantastic when it works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This console is a power house. Gears of war 5 runs and looks fantastic. Older Xbox one and 360 games also get a boost in framerates and visuals. My only issue is the my new console just shuts off when playing taxing games like Gears of war. I will be returning and get another one in the future if I'm lucky. The 3 stars is because of what I think is a faulty power supply.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there's an issue with shutdowns when playing certain games. If it seems like the console is overheating, we recommend making sure that it's placed in a well-ventilated spot and that its vents are unobstructed. Our team at Xbox Support may also be able to help here: https://support.xbox.com/en-US/help/hardware-network/console/console-turns-off-unexpectedly
Hope that helps,
Chuck
Xbox Customer Care
Great console
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome console. Super powerful. Great to game on.
I would recommend this to a friendXbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new XBox!! Highly recommend buying it. Great graphics.
I would recommend this to a friendXbox
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason when I turn it on makes a loud noise for a sec goes away anyone else experienced that?
No, I would not recommend this to a friend