Customer Ratings & Reviews

In my opinion the design of the new Series X is very blah, but aside from that i was kinda dissapointed in the inital startup as well. I dont know what i was expecting but with a new system i didnt think it was going to look exactly like the xbox one. I do notice the speed difference but that about it. Maybe im not up on all the series x can do so i guess i'll have to watch youtube to fi d out.

I have to my son as a present and he loves it. He mentioned it is 10 times faster than one of our older models.

Awesome. It's a new xbox. Such a cool gaming system.

My son loved it , he says it works well and has great graphics

Coming from a 360 i love the massive step up. Only as good as your internet

Great product, works well and the games are great!

Xbox series X does not disappoint. I really love it

Great system just not a lot of games yet. The quick resume feature worked well at first but is no longer working for me. I assume this will be fixed in a future update.

Its a great system but even after its been out for 1 year there is still no true next gen game. I just get 60 fps on some games now.

Good but games still crash on this system when they don’t for the old gen systems. Doesn’t make much sense. I would not pay anything over retail for this system.

Always have been an Xbox fan. Was excited to get my hands on the Series X. I've had my for 3 months and can only play for 30-40minutes before the system freezes and crashes back to the dashboard. I've tried everything to keep the sytem from crashing but no luck. About to send it to Microsoft for service. Great system when it runs correctly though.

My 10 year old is very pleased as her old model stopped working.

Its the new x box and i love it the spacial effect is great love the speed the size is a little big but no noise come from it

My xbox series x came with a fat gash on the top vent the size of a dime. The quality of these aren't as good as you'd expect. Maybe this was a one-off, but I'd do a double-check on your series x prior to accepting it. It should be in pristine condition when you open it, even if it means these are rare to come by. Doesn't mean the manufacturer can chug these out substandard quality.

The ordering of such a hot item as the Xbox Series X was a little frustrating but once I got the order through, the communication and curbside pick-up were awesome!

Right off the bat, the controller wouldn’t connect during initial setup...had to attempt to pair continually. The Xbox button on the controller is also already sticking and gets sunken down at times, needing to be popped back up. Cheap, plasticky feel to the controller. Disappointing. Downloads from the Microsoft Store are extremely up and down, incredibly slow at times...dial-up slow. Shockingly poor... kbps speeds. You will also be met with all kinds of MS Store required update downloads when you first register your console, which slow down any Game Pass or game purchase download you have going even more. It’s a very slow process out of the gate, made worse by the sluggish downloads. And I have a pretty fast network connection. Even connecting via Ethernet did little to improve things. And worst of all, Microsoft support communication with an actual human is currently non-existent. All topics on the MS Support site say “Phone Support Unavailable ForThis Issue”. Xbox Support Twitter account never responded to any of my several messages either. Once you actually get a game going, the experience greatly improves. Really nice graphics and even old 360-era games look crisp and the action is fluid. Unfortunately, Microsoft puts roadblocks in your way to enjoying this console and if you have any technical issues at all, good luck trying to reach anyone in Support to help you. I gave up after awhile. Returning the console and will wait it out for awhile for future next-gen console purchases.

Great for playing games. The BluRay player is not great. Upscaling and overall image quality is poor in comparison to my ancient PS3. When watching Blu Ray movies, occasionally the HDMI connection is lost. This is a known issue that Microsoft needs to address, and it's unacceptable. DVDs look awful on the console...once again, my PS3 upscales and outputs better image quality when watching DVDs than does the Xbox Series X.

Got this on Black Friday. Finally went on sale and came with a $50 gift card. I would advise only getting if on sale. Not a crazy upgrade from the Xbox X. Definitely runs games much better. Downside is they have to be installed on the very limited SSD drive.

Awesome console for the speed. Having game pass for the Xbox really opens up your library and also allows for cross play between your desktop and console.

meh, this is not as powerful and as clean looking as the ps5 but hey not too shabby for the price and availability.